Be aware of these mobile-specific limitations.
General Limitations
| Feature |
Limitations |
| Layout |
Landscape mode is supported only for iPad®. Portrait mode is supported for both iPad
and iPhone®. Split screen isn’t supported. |
| Share |
You can’t create, edit, or delete sharing permissions for apps. |
| Delete |
- Deleting a dashboard or lens in CRM Analytics on your mobile device also deletes it in
your Salesforce org on the Web.
- After it’s deleted, a dashboard or lens can’t be recovered. The only exception is the
playground sample data, which can be restored from the Settings screen.
- Datasets can’t be deleted from your mobile device.
|
| Playground |
Imported or created data, lenses, and dashboards aren’t backed up in a device backup.
Playground sample data can be restored from the Settings screen. |
| Favorites |
Pinned apps are shared across all your logged in devices. Favorites of dashboards,
lenses, and datasets are stored locally on your mobile device and aren’t synced to other
devices. |
| Other Features |
- Creating apps and dashboards isn’t supported.
- Custom bulk actions via Visualforce aren’t supported.
- To access the full interactive dashboard experience, begin by clicking the
dashboard within the Dashboard Viewer.
|
Data Exploration and Visualization Limitations
| Feature |
Limitations |
| Charts and Tables |
- Charts don’t support multiple selection actions such as copy and focus.
- Frozen table columns in dashboards don’t stay frozen when viewed on CRM Analytics for
iOS using any iOS device.
|
| Widgets |
- Image
- The image widget doesn’t support .svg files.
- Number
- Exploring a number widget isn’t supported.
|
| Queries |
- If more measures or groupings are added to a chart than the chart type supports, then
the chart becomes a Compare Table.
- The maximum results returned by a query vary based on its type. For example, the
default query limit for an aggregate query with multiple groupings is 500, so just the
first 500 records are displayed by default. The default can be changed in the dashboard
designer in CRM Analytics Studio.
- Apex steps (beta) aren’t supported on mobile.
|
| Dashboards designed in the CRM Analytics Studio |
- CRM Analytics dashboards designed in your Salesforce org on the Web can be viewed in
CRM Analytics for iOS on your local device. Some widgets appear different on mobile.
- To optimize dashboards for mobile, generate a layout for phone or tablet in the
dashboard designer.
- Gutter color options aren’t supported.
|
Data Import Limitations
| Feature |
Limitations |
| CRM Analytics Data Connector |
- Only CSV, TSV, and XLSX files, and ZIP files containing these types, can be imported as
dataset.
- Imported datasets aren’t available in CRM Analytics on the Web. They’re only available
on your mobile device in the playground.
- Imported datasets aren’t encrypted.
|
| Date Formats |
Dates can be imported as any of these formats:
- YYYY
- YYYY-MM
- YY-MM
- YYYY-MM-DD
- YY-MM-DD
- YYYYMMDD
- YYMMDD
- YYDDMM
- MM/DD/YY
- DD/MM/YY
- YY/MM/DD
- YY-MM-DD HH:MM:SS
- YYYYMMDDHHMMSS
- YYMMDDHHMMSS
- YY-MM-DDTHH:MM:SS
- YYYY-MM-DDTHH:MM:SSZ
- YY-MM-DDTHH:MM:SSZ
- YYYY-MM-DD HH:MM:SSZ
- YY-MM-DD HH:MM:SSZ
- YYYYMMDDTHH:MM:SSZ
- YYMMDDTHH:MM:SSZ
- YYYYMMDD HH:MM:SSZ
- YYYYDDMM
- YYYY/MM/DD
- YYYY/DD/MM
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY-DD-MM
- DD-MM-YYYY
- MM-DD-YYYY
- DD.MM.YYYY
- DD.MM.YYYY HH:MM:SS
- DD.MM.YY HH:MM:SS
- MM.DD.YYYY
- DD-Mon-YY
- DD-Mon-YYYY
- DD-Mon-YYYY HH:mm
- YYYYMMDD HH:MM:SS
- YYYY/MM/DD HH:MM:SS
- MM/DD/YYYY HH:MM:SS
- MM/DD/YYYY HH:MM:SS AM/PM
- MM/DD/YY HH:MM:SS AM/PM
- DD/MM/YYYY HH:MM:SS
- YYYY/MM/DD HH:MM
- MM/DD/YYYY HH:MM
- DD/MM/YYYY HH:MM
- DD/MM/YY HH:MM:SS
- DD/MM/YYYY HH:MM:SS AM/PM
- DD/MM/YY HH:MM:SS AM/PM
- YYYY-MM-DD HH:MM:SS
- YY-MM-DD HH:MM:SS
- DD-MM-YYYY HH:MM:SS
- DD-MM-YY HH:MM:SS
- DD-MM-YYYY HH:MM:SS AM/PM
- DD-MM-YY HH:MM:SS AM/PM
- MM-DD-YYYY HH:MM:SS
- MM-DD-YYYY HH:MM:SS AM/PM
- MM-DD-YY HH:MM:SS AM/PM
- YYYY-MM-DD HH:MM
- DD-MM-YYYY HH:MM
- MM-DD-YYYY HH:MM
- YYYY-MM-DDTHH:MM:SS
- DD-MM-YYYYTHH:MM:SS
- MM-DD-YYYYTHH:MM:SS
- YYYY-MM-DDTHH:MM
- DD-MM-YYYYTHH:MM
- MM-DD-YYYYTHH:MM
- YYYY-MM-DDTHH:MM:SS-HH:MM
- YYYY-MM-DDTHH:MM:SS+HH:MM
- YYYY-MM-DDTHH:MM:SSTZD
- YYYYMMDDTHH:MM:SS
- HH:MM:SS DD/MM/YYYY
- HH:MM:SS DD/MM/YY
- DD-MM-YYYYTHH
|