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InquiryQuestion

Represents a question asked by a healthcare professional (HCP) during an inquiry. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

CaseId

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The ID of the case associated with the inquiry question.

    This field is a relationship field.

  • Relationship Name: Case
  • Relationship Type: Master-detail
  • Refers To: Case (the master object)

Comment

  • Type: textarea
  • Properties: Create, Nillable, Update
  • Description: The additional details or context related to the inquiry question.

InquiryId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID associated with the inquiry.

    This field is a relationship field.

  • Relationship Name: Inquiry
  • Refers To: Inquiry

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last referenced a record related to this record.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

Name

  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: The name assigned to the inquiry question.

OwnerId

  • Type: reference
  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update
  • Description: The ID of the user who owns this record.

    This field is a polymorphic relationship field.

  • Relationship Name: Owner
  • Refers To: Group, User

ProductReferenceRecordId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The product associated with the inquiry question.

    This field is a polymorphic relationship field.

  • Relationship Name: ProductReferenceRecord
  • Refers To: LifeSciMarketableProduct, Product2

Question

  • Type: textarea
  • Properties: Create, Update
  • Description: The inquiry question asked by the healthcare professional.

ResponseStatus

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: The indicator for the sales representative to determine whether the question has been answered.
  • Possible values:
    • Not Responded
    • Responded

SourceSystemIdentifier

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Nillable, Sort, Update
  • Description: The ID of the record in the external system.

SourceSystemName

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The name of the external system that generated the record.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

InquiryQuestionChangeEvent
Change events are available for the object.
InquiryQuestionFeed
Feed tracking is available for the object.
InquiryQuestionHistory
History is available for tracked fields of the object.
InquiryQuestionShare
Sharing is available for the object.