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TrackedCommunication

Stores information request or communication details sent from payer to provider on a member’s authorization request. This object is available in API version 57.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

CommunicatorReferenceId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The account or contact that's sending this communication.

    This field is a polymorphic relationship field.

  • Relationship Name: CommunicatorReference
  • Relationship Type: Lookup
  • Refers To: Account, Contact, User

ContextReferenceId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The context that's associated with the communication.

    This field is a polymorphic relationship field.

  • Relationship Name: ContextReference
  • Relationship Type: Lookup
  • Refers To: Account, ClinicalEncounter

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The most recent date on which a user referenced the record.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The most recent date on which a user viewed the record.

Name

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The name of the tracked communication.

OccurrenceEndDateTime

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The date and time by when the communication is expected to occur.

OccurrenceStartDateTime

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The date and time from when the communication is expected to occur.

OwnerId

  • Type: reference
  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update
  • Description: The ID of the user who owns this record.

    This field is a polymorphic relationship field.

  • Relationship Name: Owner
  • Relationship Type: Lookup
  • Refers To: Group, User

Priority

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Specifies the priority of the communication.
  • Possible values:
    • ASAP
    • Routine
    • Stat
    • Urgent

RequesterReferenceId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The requester of the communication.

    This field is a polymorphic relationship field.

  • Relationship Name: RequesterReference
  • Relationship Type: Lookup
  • Refers To: Account, Contact, User

Status

  • Type: picklist
  • Properties: Create, Filter, Group, Sort, Update
  • Description: Specifies the communication status.
  • Possible values:
    • Active
    • Completed
    • Draft
    • Entered-in-error
    • On-hold
    • Revoked
    • Unknown

StatusReason

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The reason for the status of the communication.
  • Possible values:
    • Family-Objection
    • Invalid-Phone-Number
    • Patient-Objection
    • Recipient-Unavailable
    • System-Error
    • Unknown

SubjectId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The patient for whom the communication is created.

    This field is a polymorphic relationship field.

  • Relationship Name: Subject
  • Relationship Type: Lookup
  • Refers To: Account, Contact, User

Type

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: Specifies the type of communication.
  • Possible values:
    • COMMUNICATION
    • COMMUNICATIONREQUEST

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

TrackedCommunicationChangeEvent(API Version 63.0)
Change events are available for the object.
TrackedCommunicationFeed
Feed tracking is available for the object.
TrackedCommunicationHistory
History is available for tracked fields of the object.
TrackedCommunicationShare
Sharing is available for the object.