Complaint Management Request Input

{
    "assessmentId": "0U3RO0000000Cp20AE",
    "complaintInfo": {
        "incidentDate": "2022-04-07",
        "complaintType": "Information, sums/charges or product performance",
        "complaintSubType": "Product disclosure information",
        "status": "In Progress",
        "subject": "Account Annual Maintenance Charges",
        "priority": "High",
        "description": "Annual maintenance charges not disclosed upfront",
        "email": "Tody@email.com",
        "productType": "Credit Card or Prepaid Card",
        "additionalInfo": {
            "data": {
                "Comments": {
                    "value": "This case needs to be handled on priority"
                }
            }
        }
    },
    "caseInfo": {
        "accountId": "001RO000004WKi1YAG",
        "subject": "Reversal of Account Annual Maintenance Charges",
        "status": "Pending",
        "description": "Annual maintenance charges to be reversed",
        "origin": "Email",
        "reason": "Other",
        "additionalInfo": {
            "data": {
                "Priority": {
                    "value": "High"
                }
            }
        }
    },
    "caseParticipantInfo": {
        "data": [
            {
                "role": "Complainant Representative",
                "status": "Pending",
                "participantId": "001RO000004WKi1YAG",
                "preferredCallTimeFrom": "10:30:30",
                "preferredCallTimeTo": "12:30:30",
                "preferredCommunicationMode": "Email",
                "authorizationProof": "Email",
                "additionalInfo": {
                    "data": {
                        "Name": {
                          "value": "CP-0000000039"
                }
            }
        }
    },
    "documentInfo": {
        "data": [
            {
                "id": "069RO0000004YynYAE",
                "name": "Aadhar"
            },
            {
                "id": "069RO0000004p1lYAA",
                "name": "Pan",
                "typeId": ”0deRO00000000J7YAI”
            }
        ]
    },
    "shouldInclInRegulatoryRpt": true
}