ProcessFormHandler Interface

Apex interface that processes the responses to forms submitted in a messaging session.

Namespace

RichMessaging

ProcessFormHandler Methods

The following are methods for ProcessFormHandler.

processFormRequest

Processes the form request and returns the ID of the record created during form processing.

Signature

ID processFormRequest(RichMessaging.ProcessFormResponse formResponse)

Parameters

formResponse: Type: RichMessaging.ProcessFormResponse The form response.

Return Value

ID: Type: RichMessaging.ProcessFormResponse

ProcessFormHandler Example Implementation

The sample ContactApexFormHandler Apex class automatically captures the customer's submitted details, creates a Contact record in Salesforce, and returns the Contact record ID.

This is an example implementation of the RichMessaging.ProcessFormHandler interface.

global class ContactApexFormHandler implements Richmessaging.ProcessFormHandler{
    global ID 
    processFormRequest(RichMessaging.ProcessFormResponse formResponse) {
        // Create a new Contact object
            Contact newContact = new Contact(
            Phone = formResponse.formValues.get('Phone'),
            Salutation = formResponse.formValues.get('Salutation'),
            Email = formResponse.formValues.get('Email')
            );
    // Insert the new contact into the database
    insert newContact;
     // Return the ID of the newly created contact
     return newContact.Id;

For more information, see "Create a Form Based on an Apex Class" in this help topic.