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WaitlistParticipant

Represents a customer who is added to a waitlist. This object is available in API version 58.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Salesforce Scheduler must be enabled.

Fields

AcceptanceTime

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The date and time the service resource accepts the appointment request of the waitlist participant. This field is available in API version 59.0 and later.

Description

  • Type: textarea
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The description of the waitlist participant.

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the waitlist participant record was last modified. Its label in the user interface is Last Modified Date.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the waitlist participant record was last viewed.

ParticipantId

  • Type: reference
  • Properties: Create, Filter, Group, Sort, Update
  • Description: The ID of the participant that's associated as a parent for the service appointment. This field is a polymorphic relationship field.
  • Relationship Name: Participant
  • Relationship Type: Lookup
  • Refers To: Account, Contact, Lead

RelatedRequestId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: This field is a relationship field.
  • Relationship Name: RelatedRequest
  • Refers To: ClinicalServiceRequest

ParticipantIdentifier

  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: The alphanumeric unique identifier of the participant in a waitlist. For example, D101, E63, A5015

ServiceAppointmentId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID of the service appointment that’s related to the waitlist participant. This field is a relationship field.
  • Relationship Name: ServiceAppointment
  • Relationship Type: Lookup
  • Refers To: ServiceAppointment

ServiceResourceId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID of the service resource that’s related to the service appointment for the waitlist participant. This field is a relationship field.
  • Relationship Name: ServiceResource
  • Relationship Type: Lookup
  • Refers To: ServiceResource

ServiceTerritoryId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: This field is a relationship field.
  • Relationship Name: ServiceTerritory
  • Refers To: ServiceTerritory

Status

  • Type: picklist

  • Properties: Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update

  • Description: The status of waitlist participant.

  • Default value: Unassigned

  • Possible values:

    • Assigned - Assigned to a service resource.
    • Unassigned - Waiting to be assigned.

WaitlistId

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The ID of the Waitlist that’s related to the participant. This field is a relationship field.
  • Relationship Name: Waitlist
  • Relationship Type: Lookup
  • Refers To: Waitlist

WorkTypeId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID of the work type that's associated with the service appointment. This field is a relationship field.
  • Relationship Name: WorkType
  • Relationship Type: Lookup
  • Refers To: WorkType

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

WaitlistParticipantFeed: Feed tracking is available for the object.

WaitlistParticipantHistory: History is available for tracked fields of the object.