Get Engagement Topics

Retrieves a list of pairs from the engagement topics of the object ID (from the TopicId field) and its object name for the current messaging session.

This action is available in API version 68.0 and later.

Supported REST HTTP Methods

URI: /services/data/vXX.X/actions/standard/getEngagementTopics

Where XX.X is the latest API version.

Formats: JSON, XML

HTTP Methods: POST

Authentication: Authorization: Bearer TOKEN

Where TOKEN is a variable.

Inputs

Input Type Description
salesforceInternal string Optional. For internal use only.

Outputs

Output Type Description
topicIdsAndObjectNames string A list of pairs from the engagement topics of the object ID (from the TopicId field) and its object name for the current messaging session.

Example

Sample request body:

{
  "inputs" : [{
    "salesforceInternal" : "internal"
  }]
}

Sample response body:

{
  "actionName" : "getEngagementTopics",
  "errors" : null,
  "isSuccess" : true,
  "outputValues" : {
    "topicIdsAndObjectNames" : "[{\"TopicId\":\"08pRZ0000008iPeYAI\",\"ObjectName\":\"ServiceAppointment\"},{\"TopicId\":\"02iRZ0000006AeDYAU\",\"ObjectName\":\"Asset\"}]"
  }
}