setSoftphoneHeight() for Salesforce Classic

Usage

Sets the softphone height in pixels.

note: If this method is used in a Salesforce console where multi-monitor components is turned on, an error will be returned because resizing multi-monitor component is not allowed.

Syntax

sforce.interaction.cti.setSoftphoneHeight(height:number, (optional) callback:function)

Arguments

Name Type Description
height number Softphone height in pixels. The height should be a number that’s equal or greater than 0.
callback function JavaScript method executed when the API method call is completed.

Sample Code–JavaScript

<!-- javascript set_clipboard -->
<html>
<head>
   <script type="text/javascript" src="http://domain:port/support/api/25.0/interaction.js"></script>
   <script type="text/javascript">
       var callback = function (response) {
           if (response.result) {
              alert('Height was set successfully.');
           }
           else {
              alert('Height was not set successfully.');
           }
        };
</script>
</head>
<body>
       <button onclick="sforce.interaction.cti.setSoftphoneHeight(200, callback);">
       set softphone height to 200px
       </button>
</body>
</html>

Response

Name Type Description
result boolean true if the height was set successfully, false if setting the height wasn’t successful.
error string If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.