isInConsole() for Salesforce Classic

Usage

Indicates if the softphone is in the Salesforce console.

note: If this method is used in a Salesforce console where multi-monitor components is turned on, any popped out softphone components are indicated as in the console.

Syntax

sforce.interaction.isInConsole(callback:function)

Arguments

Name	Type	Description
`callback`	function	JavaScript method executed when the API method call is completed.

Sample Code–JavaScript

<html>
<head>
   <script type="text/javascript" src="http://domain:port/support/api/25.0/interaction.js"></script>
   <script type="text/javascript">
       var callback = function (response) {
           if (response.result) {
              alert('User is in console.');
           }
           else {
              alert('User is not in console.');
           }
        };
</script>
</head>
<body>
       <button onclick="sforce.interaction.isInConsole(callback);">isInConsole</button>
</body>
</html>

Response

This method is asynchronous. The response is returned in an object passed to a callback method. The response object contains the following fields.

Name	Type	Description
`result`	boolean	`true` if the softphone was in the Salesforce console, `false` if the softphone wasn’t in the Salesforce console.
`error`	string	If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.