Usage
Returns the call center settings in the call center definition file as a JSON string. For more information, see Call Center Definition Files.
Syntax
sforce.interaction.cti.getCallCenterSettings(callback:function)
Arguments
| Name | Type | Description |
|---|---|---|
callback |
function | JavaScript method executed when the API method call is completed. |
Sample Code–JavaScript
<!-- javascript set_clipboard --><html>
<head>
<script type="text/javascript" src="http://domain:port/support/api/25.0/interaction.js"></script>
<script type="text/javascript">
var callback = function (response) {
alert(response.result);
}
//Calls getCallCenterSettings
sforce.interaction.cti.getCallCenterSettings(callback);
</script>
</head>
<body></body>
</html>
Response
This method is asynchronous. The response is returned in an object passed to a callback method. The response object contains the following fields.
| Name | Type | Description |
|---|---|---|
result |
string | If the API call was successful, the call center settings definition is returned as a JSON string. If the API call failed, null is returned. |
error |
string | If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message. |