The Agentforce iOS SDK provides a comprehensive configuration system that enables fine-grained control over agent behavior, UI customization, and system integration. The configuration system is built around the central AgentforceConfiguration class, which serves as the primary configuration hub for all SDK functionality.
Configuration Architecture
The configuration system follows a hierarchical structure with clear separation of concerns:
Core Configuration Classes
- AgentforceConfiguration - Central configuration hub with all SDK settings and dependencies
- EmployeeAgentConfiguration - Employee-specific agent behavior and settings
- ServiceAgentConfiguration - Service agent configuration for customer interactions
- AgentforceFeatureFlagSettings - Feature flag management for A/B testing and gradual rollouts
- AgentforcePageContext - Page context information for contextual agent behavior
- AgentforcePageContextProviding - Protocol for providing page context data
Configuration Categories
Agent Configuration
The SDK supports two primary agent types with specialized configuration:
Employee Agent Configuration
- Internal Use Cases: Employee assistance and productivity tools
- Access Control: Role-based access and permissions
- Integration: Deep integration with Salesforce org data
- Customization: Employee-specific UI and behavior preferences
Service Agent Configuration
- Customer Interactions: External customer support and service
- Brand Consistency: Customer-facing branding and messaging
- Escalation Handling: Service agent escalation workflows
- Compliance: Customer data protection and privacy controls
System Configuration
Core Dependencies
- Data Provider: Custom data access and Salesforce integration
- Image Provider: Image loading and caching strategies
- Analytics Handler: Analytics and instrumentation integration
- Theme Manager: Visual theming and customization
Network and Navigation
- Salesforce Network: HTTP communication and network abstraction
- Navigation Handler: App navigation integration
- Logging Provider: Diagnostic and debugging information
Feature Management
- Feature Flags: Dynamic feature toggling and experimentation
- Debug Settings: Development and debugging capabilities
- Performance Tuning: System optimization and resource management
Configuration Patterns
Minimal Configuration
Start with essential configuration parameters for basic SDK functionality.
Full-Featured Configuration
Implement comprehensive configuration with all available options for production deployments.
Configuration Benefits
- Flexibility: Comprehensive customization options for any use case
- Modularity: Independent configuration of different system components
- Extensibility: Easy integration of custom providers and handlers
- Maintainability: Clear separation of concerns and configuration management
- Testing: Support for different configurations for development and testing
Best Practices
- Start Simple: Begin with minimal configuration and add complexity as needed
- Use Feature Flags: Leverage feature flags for gradual rollouts and A/B testing
- Custom Providers: Implement custom providers for specialized requirements
- Environment Separation: Use different configurations for development, staging, and production
- Documentation: Document custom configurations and their purposes
Next Steps
- Authentication: See iOS Authentication Overview for credential setup
- UI Components: See iOS UI Components for interface building
- Integration: See iOS Development for architecture patterns