Conversation DMO

Object Properties

Object API Name: ssot__Conversation__dlm
Category: Unassigned
Availability: Available in 254 and later versions
Primary Key Field: Id

Relationships

  • CreatedById has a FOREIGNKEY relationship with the User DMO Id field.
  • LastModifiedById has a FOREIGNKEY relationship with the User DMO Id field.
  • ConvInitiatorUserId has a FOREIGNKEY relationship with the User DMO Id field.
  • ConvInitiatorIndividualId has a FOREIGNKEY relationship with the Individual DMO Id field.

Fields

cdp_sys_record_currency

  • Field API Name: ssot__cdp_sys_record_currency__c
  • Data Type: TEXT
  • Description: System-generated metadata field that stores a 3-letter ISO currency code.

ConversationExpirationDateTime

  • Field API Name: ssot__ConversationExpirationDateTime__c
  • Data Type: DATETIME
  • Description: The expiration date of a user-initiated conversation.

ConversationState

  • Field API Name: ssot__ConversationState__c
  • Data Type: TEXT
  • Description: The state of a user-initiated conversation: either Active or Expired.

ConvInitiatorIndividualId

  • Field API Name: ssot__ConvInitiatorIndividualId__c
  • Data Type: TEXT
  • Description: The Individual who initiates the conversation. Populated only if the initiator record's DMO is of type Individual.

ConvInitiatorUserId

  • Field API Name: ssot__ConvInitiatorUserId__c
  • Data Type: TEXT
  • Description: The User who initiates the conversation. Populated only if the initiator record's DMO is of type User.

CreatedById

  • Field API Name: ssot__CreatedById__c
  • Data Type: TEXT
  • Description: User who created the record.

CreatedDate

  • Field API Name: ssot__CreatedDate__c
  • Data Type: DATETIME
  • Description: Date and time when this record was created.

DataSourceId

  • Field API Name: ssot__DataSourceId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

DataSourceObjectId

  • Field API Name: ssot__DataSourceObjectId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

EndDateTime

  • Field API Name: ssot__EndDateTime__c
  • Data Type: DATETIME
  • Description: End time of the conversation.

ExternalRecordId

  • Field API Name: ssot__ExternalRecordId__c
  • Data Type: TEXT
  • Description: Corresponding record Id from external data source system.

Id

  • Field API Name: ssot__Id__c
  • Data Type: TEXT
  • Description: Required. A unique, system-generated identifier for this Conversation record. Maximum size is 36 characters.

InternalOrganizationId

  • Field API Name: ssot__InternalOrganizationId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

isUserInitiated

  • Field API Name: ssot__isUserInitiated__c
  • Data Type: TEXT
  • Description: True if an end user initiated the conversation with the organization.

KQ_ConvInitiatorIndividualId

  • Field API Name: KQ_ConvInitiatorIndividualId__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for ConvInitiatorIndividualId

KQ_ConvInitiatorUserId

  • Field API Name: KQ_ConvInitiatorUserId__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for ConvInitiatorUserId

KQ_CreatedById

  • Field API Name: KQ_CreatedById__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for CreatedById

KQ_Id

  • Field API Name: KQ_Id__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for Id

KQ_LastModifiedById

  • Field API Name: KQ_LastModifiedById__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for LastModifiedById

LastModifiedById

  • Field API Name: ssot__LastModifiedById__c
  • Data Type: TEXT
  • Description: User who most recently changed the record.

LastModifiedDate

  • Field API Name: ssot__LastModifiedDate__c
  • Data Type: DATETIME
  • Description: Date and time when a user last modified this record.

MessageDeliveryShortCodeText

  • Field API Name: ssot__MessageDeliveryShortCodeText__c
  • Data Type: TEXT
  • Description: The shared short code of the user-initiated message.

Name

  • Field API Name: ssot__Name__c
  • Data Type: TEXT
  • Description: The autogenerated name of the conversation.

StartDateTime

  • Field API Name: ssot__StartDateTime__c
  • Data Type: DATETIME
  • Description: Start time of the conversation.

SystemModstamp

  • Field API Name: ssot__SystemModstamp__c
  • Data Type: DATETIME
  • Description: Date and time when this record was last modified by a user or by an automated process.