---
schema_version: "1"
id: a5e17c7e491f7d92d683516c9688068a84b16c904eb3e6c06ff25c914292f7ef
title: Conversation DMO
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/std_dmos/c360dm-si-conversationdmo-dmo.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-conversationdmo-dmo.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: c3f47439b9182b42b5e218873dc414037cff3713f0dd6c936902e319c5cdf71c
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# Conversation DMO

## Object Properties

**Object API Name:** `ssot__Conversation__dlm`  
**Category:** Unassigned  
**Availability:** Available in 254 and later versions  
**Primary Key Field:** Id  

## Relationships

- **CreatedById** has a FOREIGNKEY relationship with the [User DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-userdmo-dmo.md) `Id` field.
- **LastModifiedById** has a FOREIGNKEY relationship with the [User DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-userdmo-dmo.md) `Id` field.
- **ConvInitiatorUserId** has a FOREIGNKEY relationship with the [User DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-userdmo-dmo.md) `Id` field.
- **ConvInitiatorIndividualId** has a FOREIGNKEY relationship with the [Individual DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-individualdmo-dmo.md) `Id` field.


## Fields

- [cdp_sys_record_currency](#cdp_sys_record_currency)
- [ConversationExpirationDateTime](#conversationexpirationdatetime)
- [ConversationState](#conversationstate)
- [ConvInitiatorIndividualId](#convinitiatorindividualid)
- [ConvInitiatorUserId](#convinitiatoruserid)
- [CreatedById](#createdbyid)
- [CreatedDate](#createddate)
- [DataSourceId](#datasourceid)
- [DataSourceObjectId](#datasourceobjectid)
- [EndDateTime](#enddatetime)
- [ExternalRecordId](#externalrecordid)
- [Id](#id)
- [InternalOrganizationId](#internalorganizationid)
- [isUserInitiated](#isuserinitiated)
- [KQ_ConvInitiatorIndividualId](#kq_convinitiatorindividualid)
- [KQ_ConvInitiatorUserId](#kq_convinitiatoruserid)
- [KQ_CreatedById](#kq_createdbyid)
- [KQ_Id](#kq_id)
- [KQ_LastModifiedById](#kq_lastmodifiedbyid)
- [LastModifiedById](#lastmodifiedbyid)
- [LastModifiedDate](#lastmodifieddate)
- [MessageDeliveryShortCodeText](#messagedeliveryshortcodetext)
- [Name](#name)
- [StartDateTime](#startdatetime)
- [SystemModstamp](#systemmodstamp)

### cdp_sys_record_currency

- **Field API Name:** `ssot__cdp_sys_record_currency__c`
- **Data Type:** TEXT
- **Description:** System-generated metadata field that stores a 3-letter ISO currency code.

### ConversationExpirationDateTime

- **Field API Name:** `ssot__ConversationExpirationDateTime__c`
- **Data Type:** DATETIME
- **Description:** The expiration date of a user-initiated conversation.

### ConversationState

- **Field API Name:** `ssot__ConversationState__c`
- **Data Type:** TEXT
- **Description:** The state of a user-initiated conversation: either Active or Expired.

### ConvInitiatorIndividualId

- **Field API Name:** `ssot__ConvInitiatorIndividualId__c`
- **Data Type:** TEXT
- **Description:** The Individual who initiates the conversation. Populated only if the initiator record's DMO is of type Individual.

### ConvInitiatorUserId

- **Field API Name:** `ssot__ConvInitiatorUserId__c`
- **Data Type:** TEXT
- **Description:** The User who initiates the conversation. Populated only if the initiator record's DMO is of type User.

### CreatedById

- **Field API Name:** `ssot__CreatedById__c`
- **Data Type:** TEXT
- **Description:** User who created the record.

### CreatedDate

- **Field API Name:** `ssot__CreatedDate__c`
- **Data Type:** DATETIME
- **Description:** Date and time when this record was created.

### DataSourceId

- **Field API Name:** `ssot__DataSourceId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### DataSourceObjectId

- **Field API Name:** `ssot__DataSourceObjectId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### EndDateTime

- **Field API Name:** `ssot__EndDateTime__c`
- **Data Type:** DATETIME
- **Description:** End time of the conversation.

### ExternalRecordId

- **Field API Name:** `ssot__ExternalRecordId__c`
- **Data Type:** TEXT
- **Description:** Corresponding record Id from external data source system.

### Id

- **Field API Name:** `ssot__Id__c`
- **Data Type:** TEXT
- **Description:** Required. A unique, system-generated identifier for this Conversation record. Maximum size is 36 characters.

### InternalOrganizationId

- **Field API Name:** `ssot__InternalOrganizationId__c`
- **Data Type:** TEXT
- **Description:** A unique, system-generated identifier for this record.

### isUserInitiated

- **Field API Name:** `ssot__isUserInitiated__c`
- **Data Type:** TEXT
- **Description:** True if an end user initiated the conversation with the organization.

### KQ_ConvInitiatorIndividualId

- **Field API Name:** `KQ_ConvInitiatorIndividualId__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for ConvInitiatorIndividualId

### KQ_ConvInitiatorUserId

- **Field API Name:** `KQ_ConvInitiatorUserId__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for ConvInitiatorUserId

### KQ_CreatedById

- **Field API Name:** `KQ_CreatedById__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for CreatedById

### KQ_Id

- **Field API Name:** `KQ_Id__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for Id

### KQ_LastModifiedById

- **Field API Name:** `KQ_LastModifiedById__c`
- **Data Type:** TEXT
- **Description:** Key Qualifier system field for LastModifiedById

### LastModifiedById

- **Field API Name:** `ssot__LastModifiedById__c`
- **Data Type:** TEXT
- **Description:** User who most recently changed the record.

### LastModifiedDate

- **Field API Name:** `ssot__LastModifiedDate__c`
- **Data Type:** DATETIME
- **Description:** Date and time when a user last modified this record.

### MessageDeliveryShortCodeText

- **Field API Name:** `ssot__MessageDeliveryShortCodeText__c`
- **Data Type:** TEXT
- **Description:** The shared short code of the user-initiated message.

### Name

- **Field API Name:** `ssot__Name__c`
- **Data Type:** TEXT
- **Description:** The autogenerated name of the conversation.

### StartDateTime

- **Field API Name:** `ssot__StartDateTime__c`
- **Data Type:** DATETIME
- **Description:** Start time of the conversation.

### SystemModstamp

- **Field API Name:** `ssot__SystemModstamp__c`
- **Data Type:** DATETIME
- **Description:** Date and time when this record was last modified by a user or by an automated process.