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Change Request DMO

Object Properties

Object API Name: ssot__ChangeRequest__dlm
Category: Unassigned
Availability: Available in 254 and later versions
Primary Key Field: Id

Relationships

  • OwnerId has a FOREIGNKEY relationship with the User Group DMO Id field.
  • ReviewerId has a FOREIGNKEY relationship with the User DMO Id field.
  • OwnerId has a FOREIGNKEY relationship with the User DMO Id field.

Fields

AssignedGroupId

  • Field API Name: ssot__AssignedGroupId__c
  • Data Type: TEXT
  • Description: Reference to the primary group or queue to which the change request is assigned.

AssignedUserId

  • Field API Name: ssot__AssignedUserId__c
  • Data Type: TEXT
  • Description: Reference to the primary user to whom the change request is assigned.

BusinessJustificationText

  • Field API Name: ssot__BusinessJustificationText__c
  • Data Type: TEXT
  • Description: A description of the business reason to implement the change. This field can store up to 32 KB of data, but only the first 255 characters display in reports.

CalculatedRiskScoreNumber

  • Field API Name: ssot__CalculatedRiskScoreNumber__c
  • Data Type: DOUBLE
  • Description: The score calculated by automated processes to determine how likely is the proposed change to cause risk.

cdp_sys_record_currency

  • Field API Name: ssot__cdp_sys_record_currency__c
  • Data Type: TEXT
  • Description: System-generated metadata field that stores a 3-letter ISO currency code.

ChangeRequestBusinessReason

  • Field API Name: ssot__ChangeRequestBusinessReason__c
  • Data Type: TEXT
  • Description: The core reason for creating the change request, for example, t2. Maximum size is 15 characters

ChangeRequestCategory

  • Field API Name: ssot__ChangeRequestCategory__c
  • Data Type: TEXT
  • Description: The type of change request. Administrators set field values.

ChangeRequestClosedStatus

  • Field API Name: ssot__ChangeRequestClosedStatus__c
  • Data Type: TEXT
  • Description: The further classification of change request when it is closed For example, Successful, Partially Successful, Failed.

ChangeRequestImpact

  • Field API Name: ssot__ChangeRequestImpact__c
  • Data Type: TEXT
  • Description: Shows the impact of a requested change. Possible values are: - High - Low - Medium The default value is High.

ChangeRequestNumber

  • Field API Name: ssot__ChangeRequestNumber__c
  • Data Type: TEXT
  • Description: The unique, system-generated change request number.

ChangeRequestPriority

  • Field API Name: ssot__ChangeRequestPriority__c
  • Data Type: TEXT
  • Description: The impact and urgency of a requested change. Possible values are: - Critical - High - Low - Moderate The default value is Critical.

ChangeRequestRiskLevel

  • Field API Name: ssot__ChangeRequestRiskLevel__c
  • Data Type: TEXT
  • Description: The risk level associated with adopting the requested change. Possible values are: - High - Low - Medium The default value is High. Maximum size is 15 characters.

ChangeRequestStatus

  • Field API Name: ssot__ChangeRequestStatus__c
  • Data Type: TEXT
  • Description: Represents any custom or granular stages a customer may want to track. This will be a dependent picklist. Possible values are: - Approved - Canceled - Closed - Implementing - New - Open - Planning - Rejected - Reviewed - Scheduled The default value is New. Maximum size is 15 characters.

ChangeRequestStatusCategory

  • Field API Name: ssot__ChangeRequestStatusCategory__c
  • Data Type: TEXT
  • Description: The status of the change. Possible values are: - Approved - Canceled - Closed - Implementing - New - Open - Planning - Rejected - Reviewed - Scheduled The default value is New.

ChangeRequestSubCategory

  • Field API Name: ssot__ChangeRequestSubCategory__c
  • Data Type: TEXT
  • Description: The sub-category values for a change request. For example, Email server, file server, router, switch, harddisk, DHCP, DNS, VPN.

ChangeRequestType

  • Field API Name: ssot__ChangeRequestType__c
  • Data Type: TEXT
  • Description: The type values for a change request. For example, Emergency, Major, Normal, Standard.

ChangeRequestUrgency

  • Field API Name: ssot__ChangeRequestUrgency__c
  • Data Type: TEXT
  • Description: The urgency values for a change request. For example, High, Low, Medium.

ClosedDateTime

  • Field API Name: ssot__ClosedDateTime__c
  • Data Type: DATETIME
  • Description: Date and Time when the change request was closed.

ClosedStatusCommentText

  • Field API Name: ssot__ClosedStatusCommentText__c
  • Data Type: TEXT
  • Description: The comments related to the change request when the status is Closed.

CreatedById

  • Field API Name: ssot__CreatedById__c
  • Data Type: TEXT
  • Description: The user who created the record.

CreatedDate

  • Field API Name: ssot__CreatedDate__c
  • Data Type: DATETIME
  • Description: The date and time when this record was created.

DataSourceId

  • Field API Name: ssot__DataSourceId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

DataSourceObjectId

  • Field API Name: ssot__DataSourceObjectId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

Description

  • Field API Name: ssot__Description__c
  • Data Type: TEXT
  • Description: A description of the change request. This field can store up to 32 KB of data, but only the first 255 characters display in reports.

EntitlementProcessEndDateTime

  • Field API Name: ssot__EntitlementProcessEndDateTime__c
  • Data Type: DATETIME
  • Description: The date and time when the entitlement process ends for a change request.

EntitlementProcessStartDateTime

  • Field API Name: ssot__EntitlementProcessStartDateTime__c
  • Data Type: DATETIME
  • Description: The date and time when the entitlement process starts for a change request.

EstimatedEndTime

  • Field API Name: ssot__EstimatedEndTime__c
  • Data Type: DATETIME
  • Description: The date and time (in UTC) when the change request is estimated to be implemented.

EstimatedStartTime

  • Field API Name: ssot__EstimatedStartTime__c
  • Data Type: DATETIME
  • Description: The estimated date and time (in UTC) when the change request is implemented.

FinalReviewDateTime

  • Field API Name: ssot__FinalReviewDateTime__c
  • Data Type: DATETIME
  • Description: The date and time (in UTC) when the change request was reviewed.

FinalReviewNotesText

  • Field API Name: ssot__FinalReviewNotesText__c
  • Data Type: TEXT
  • Description: Notes left by the change request reviewer. This field can store up to 32 KB of data, but only the first 255 characters display in reports.

Id

  • Field API Name: ssot__Id__c
  • Data Type: TEXT
  • Description: Required. A unique, system-generated identifier for this ChangeRequest record. Maximum size is 15 characters.

ImplementationPlanDescription

  • Field API Name: ssot__ImplementationPlanDescription__c
  • Data Type: TEXT
  • Description: The implementation plan related to a change request.

InternalOrganizationId

  • Field API Name: ssot__InternalOrganizationId__c
  • Data Type: TEXT
  • Description: A unique, system-generated identifier for this record.

IsClosed

  • Field API Name: ssot__IsClosed__c
  • Data Type: BOOLEAN
  • Description: Specifies whether a change request is closed (true) or not (false).

IsPaused

  • Field API Name: ssot__IsPaused__c
  • Data Type: BOOLEAN
  • Description: Specifies whether a change request is paused for further processing (true) or not (false).

KQ_Id

  • Field API Name: KQ_Id__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for Id

KQ_OwnerId

  • Field API Name: KQ_OwnerId__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for OwnerId

KQ_ReviewerId

  • Field API Name: KQ_ReviewerId__c
  • Data Type: TEXT
  • Description: Key Qualifier system field for ReviewerId

LastModifiedById

  • Field API Name: ssot__LastModifiedById__c
  • Data Type: TEXT
  • Description: The user who most recently changed the record.

LastModifiedDate

  • Field API Name: ssot__LastModifiedDate__c
  • Data Type: DATETIME
  • Description: The date and time when a user last modified this record.

MilestoneStatusText

  • Field API Name: ssot__MilestoneStatusText__c
  • Data Type: TEXT
  • Description: The milestone status related to the entitlement process for a change request.

OperatingHoursId

  • Field API Name: ssot__OperatingHoursId__c
  • Data Type: TEXT
  • Description: Reference to the operating hours related to the change request.

OwnerId

  • Field API Name: ssot__OwnerId__c
  • Data Type: TEXT
  • Description: A polymorphic relationship field that represents the user or group assigned as the change reviewer.

OwnerObject

  • Field API Name: ssot__OwnerObject__c
  • Data Type: TEXT
  • Description: Indicates the Owner object name. For example, User, UserGroup.

PauseStartDateTime

  • Field API Name: ssot__PauseStartDateTime__c
  • Data Type: DATETIME
  • Description: Date and Time when the change request was paused.

RemediationPlanText

  • Field API Name: ssot__RemediationPlanText__c
  • Data Type: TEXT
  • Description: A description of the steps required to resolve the incident. This field can store up to 32 KB of data, but only the first 255 characters display in reports.

ReportedById

  • Field API Name: ssot__ReportedById__c
  • Data Type: TEXT
  • Description: Reference to the user who reported the change request.

ReviewerId

  • Field API Name: ssot__ReviewerId__c
  • Data Type: TEXT
  • Description: The ID of the user who reviewed the change request.

RiskImpactAnalysisText

  • Field API Name: ssot__RiskImpactAnalysisText__c
  • Data Type: TEXT
  • Description: An assessment of the risk involved with the implementation of the change request. Administrators set field values and each value can have up to 20 characters.

ServiceEntitlementId

  • Field API Name: ssot__ServiceEntitlementId__c
  • Data Type: TEXT
  • Description: Reference to the service entitlement related to the change request.

SubjectText

  • Field API Name: ssot__SubjectText__c
  • Data Type: TEXT
  • Description: A brief description of the requested change. Maximum size is 255 characters.

SystemModstamp

  • Field API Name: ssot__SystemModstamp__c
  • Data Type: DATETIME
  • Description: The date and time when this record was last modified by a user or by an automated process.

TestPlanDescription

  • Field API Name: ssot__TestPlanDescription__c
  • Data Type: TEXT
  • Description: The test plan related to a change request.