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PublicComplaint DLO Mappings

The PublicComplaint object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for PublicComplaint

Mappings to the Complaint DMO Object

The PublicComplaint DLO is mapped to the Complaint DMO.

Mapping diagram for PublicComplaint DLO to Complaint DMO

  • The PublicComplaint DLO field AccountId maps to the Complaint DMO Object AccountId field.
  • The PublicComplaint DLO field AccountId maps to the Complaint DMO Object PartyId field.
  • The PublicComplaint DLO field BusinessAddress maps to the Complaint DMO Object BusinessAddress field.
  • The PublicComplaint DLO field BusinessName maps to the Complaint DMO Object BusinessName field.
  • The PublicComplaint DLO field Comments maps to the Complaint DMO Object Comments field.
  • The PublicComplaint DLO field ComplaintSubType maps to the Complaint DMO Object ComplaintSubType field.
  • The PublicComplaint DLO field ComplaintType maps to the Complaint DMO Object ComplaintType field.
  • The PublicComplaint DLO field DataSource maps to the Complaint DMO Object DataSourceId field.
  • The PublicComplaint DLO field DataSourceObject maps to the Complaint DMO Object DataSourceObjectId field.
  • The PublicComplaint DLO field Description maps to the Complaint DMO Object Description field.
  • The PublicComplaint DLO field Email maps to the Complaint DMO Object Email field.
  • The PublicComplaint DLO field FirstName maps to the Complaint DMO Object FirstName field.
  • The PublicComplaint DLO field Id maps to the Complaint DMO Object Id field.
  • The PublicComplaint DLO field IsReporterConfidential maps to the Complaint DMO Object IsReporterConfidential field.
  • The PublicComplaint DLO field LastName maps to the Complaint DMO Object LastName field.
  • The PublicComplaint DLO field Mapped_Incident_Date maps to the Complaint DMO Object IncidentDate field.
  • The PublicComplaint DLO field Mapped_Received_Date maps to the Complaint DMO Object ReceivedDate field.
  • The PublicComplaint DLO field MobileNumber maps to the Complaint DMO Object MobileNumber field.
  • The PublicComplaint DLO field Name maps to the Complaint DMO Object NameInterfaceField field.
  • The PublicComplaint DLO field Priority maps to the Complaint DMO Object ComplaintPriority field.
  • The PublicComplaint DLO field ReporterAddress maps to the Complaint DMO Object ReporterAddress field.
  • The PublicComplaint DLO field ReporterCategory maps to the Complaint DMO Object ComplaintReporterCategory field.
  • The PublicComplaint DLO field ReporterOrganization maps to the Complaint DMO Object ReporterOrganizationName field.
  • The PublicComplaint DLO field Status maps to the Complaint DMO Object ComplaintStatus field.
  • The PublicComplaint DLO field Subject maps to the Complaint DMO Object Subject field.
  • The PublicComplaint DLO field OwnerId maps to the Complaint DMO Object OwnerId field.
  • The PublicComplaint DLO field CreatedDate maps to the Complaint DMO Object CreatedDateTime field.
  • The PublicComplaint DLO field ResolutionSummary maps to the Complaint DMO Object ResolutionSummary field.
  • The PublicComplaint DLO field ProductType maps to the Complaint DMO Object ComplaintProductType field.
  • The PublicComplaint DLO field ComplaintKeyword maps to the Complaint DMO Object ComplaintsKeywordText field.