---
schema_version: "1"
id: 5d3b65177a06b70b25b70cdddfd2695d96d55e2ae2d426f9ee5b8905d7e50ff8
title: PublicComplaint DLO Mappings
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/standard_mappings/c360dm-publiccomplaint_dmo_mappings.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-publiccomplaint_dmo_mappings.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: f2ea59b2254c042cd42f14f910366eac5d2a54bed836967792a337f8ac71625b
products:
  - Data 360 DMO and Mapping Guide
  - Data 360 Developer Documentation
---
# PublicComplaint DLO Mappings

The PublicComplaint object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for PublicComplaint](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/PublicComplaint_obj_mappings_v3.svg '{"class": "image-lg"}')

## Mappings to the Complaint DMO Object
The PublicComplaint DLO is mapped to the [Complaint DMO](https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/std_dmos/c360dm-si-complaintdmo-dmo.md).


![Mapping diagram for PublicComplaint DLO to Complaint DMO](https://developer.salesforce.com/media/data-cloud-dmo-mapping/standard_mappings/PublicComplaint_to_ComplaintDmo_def_v3.svg '{"class": "image-lg"}')
* The PublicComplaint DLO field **AccountId** maps to the Complaint DMO Object **AccountId** field.
* The PublicComplaint DLO field **AccountId** maps to the Complaint DMO Object **PartyId** field.
* The PublicComplaint DLO field **BusinessAddress** maps to the Complaint DMO Object **BusinessAddress** field.
* The PublicComplaint DLO field **BusinessName** maps to the Complaint DMO Object **BusinessName** field.
* The PublicComplaint DLO field **Comments** maps to the Complaint DMO Object **Comments** field.
* The PublicComplaint DLO field **ComplaintSubType** maps to the Complaint DMO Object **ComplaintSubType** field.
* The PublicComplaint DLO field **ComplaintType** maps to the Complaint DMO Object **ComplaintType** field.
* The PublicComplaint DLO field **DataSource** maps to the Complaint DMO Object **DataSourceId** field.
* The PublicComplaint DLO field **DataSourceObject** maps to the Complaint DMO Object **DataSourceObjectId** field.
* The PublicComplaint DLO field **Description** maps to the Complaint DMO Object **Description** field.
* The PublicComplaint DLO field **Email** maps to the Complaint DMO Object **Email** field.
* The PublicComplaint DLO field **FirstName** maps to the Complaint DMO Object **FirstName** field.
* The PublicComplaint DLO field **Id** maps to the Complaint DMO Object **Id** field.
* The PublicComplaint DLO field **IsReporterConfidential** maps to the Complaint DMO Object **IsReporterConfidential** field.
* The PublicComplaint DLO field **LastName** maps to the Complaint DMO Object **LastName** field.
* The PublicComplaint DLO field **Mapped_Incident_Date** maps to the Complaint DMO Object **IncidentDate** field.
* The PublicComplaint DLO field **Mapped_Received_Date** maps to the Complaint DMO Object **ReceivedDate** field.
* The PublicComplaint DLO field **MobileNumber** maps to the Complaint DMO Object **MobileNumber** field.
* The PublicComplaint DLO field **Name** maps to the Complaint DMO Object **NameInterfaceField** field.
* The PublicComplaint DLO field **Priority** maps to the Complaint DMO Object **ComplaintPriority** field.
* The PublicComplaint DLO field **ReporterAddress** maps to the Complaint DMO Object **ReporterAddress** field.
* The PublicComplaint DLO field **ReporterCategory** maps to the Complaint DMO Object **ComplaintReporterCategory** field.
* The PublicComplaint DLO field **ReporterOrganization** maps to the Complaint DMO Object **ReporterOrganizationName** field.
* The PublicComplaint DLO field **Status** maps to the Complaint DMO Object **ComplaintStatus** field.
* The PublicComplaint DLO field **Subject** maps to the Complaint DMO Object **Subject** field.
* The PublicComplaint DLO field **OwnerId** maps to the Complaint DMO Object **OwnerId** field.
* The PublicComplaint DLO field **CreatedDate** maps to the Complaint DMO Object **CreatedDateTime** field.
* The PublicComplaint DLO field **ResolutionSummary** maps to the Complaint DMO Object **ResolutionSummary** field.
* The PublicComplaint DLO field **ProductType** maps to the Complaint DMO Object **ComplaintProductType** field.
* The PublicComplaint DLO field **ComplaintKeyword** maps to the Complaint DMO Object **ComplaintsKeywordText** field.