The Email Message DMO represents an email message, which can be in SMS or HTML format, and attachments sent or received over the network.
Object API Name
ssot__EmailMessage__dlm
Category
Engagement
Primary Subject Area
Primary Key
Email Message ID (ssot__Id__c)
Relationships
| Object | Field | Cardinality | Related Object | Related Field |
|---|---|---|---|---|
| Email Message | Case ID | Many To One: N:1 | Case | Case ID |
| Email Message | Created By | Many To One: N:1 | User | User ID |
| Email Message | Last Modified By | Many To One: N:1 | User | User ID |
All Fields
| Field Name | Field API Name | Description | Data Type |
|---|---|---|---|
| Case Id | ssot__CaseId__c |
A reference ID to the associated case. | text |
| Channel Engagement Number | ssot__ChannelEngagementNumber__c |
The channel engagement number for the email messagel. | text |
| Country Region | ssot__CountryRegion__c |
The country or region for the email message. | text |
| Created By | ssot__CreatedById__c |
A reference ID to the user who created the record. | text |
| Created Date | ssot__CreatedDate__c |
The date the record was created. | dateTime |
| Created Date Time | ssot__CreatedDateTime___c |
The time the record was created. | dateTime |
| Data Source | ssot__DataSourceId__c |
A reference ID for the logical name for a system that is the source of records identified by external record ID. | text |
| Data Source Object | ssot__DataSourceObjectId__c |
A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text |
| Email Header | ssot__EmailHeaderText__c |
The header text for the email message. | text |
| Email Message | ssot__EmailMessageText__c |
The message text for the email message. | text |
| Email Message Id | ssot__Id__c |
A unique ID used as the primary key for the email message DMO. | text |
| Email Status | ssot__EmailStatus__c |
The status of the email message. | text |
| Email Subject | ssot__EmailSubjectText__c |
The subject text for the email message. | text |
| Email Thread | ssot__EmailThreadId__c |
A reference ID to the email thread the message is associated with. | text |
| Engagement Channel Type | ssot__EngagementChannelType__c |
The engagement channel type for the email message. | text |
| External BCC Email Address List | ssot__ExternalBCCEmailAddressListText__c |
The external BCC email address list for the email message. | text |
| First Open Date | ssot__FirstOpenDate__c |
The date the message was first opened. | dateTime |
| From Address | ssot__FromAddress__c |
The from address of the email message. | text |
| From Name | ssot__FromName__c |
The from name of the email message. | text |
| HasRelatedDocument | ssot__HasRelatedDocument__c |
An indicator if the email message has a related document. | text |
| HTML Body | ssot__HTMLBodyText__c |
The HTML body text for the email message. | text |
| Internal BCC Email Address List | ssot__InternalBCCEmailAddressListText__c |
The internal BCC email address list for the email message. | text |
| Internal CC Email Address List | ssot__InternalCCEmailAddressListText__c |
The internal CC email address list for the email message. | text |
| Internal Organization | ssot__InternalOrganizationId__c |
A reference ID to the business unit or other internal organization that owns the email message. | text |
| Is Bounced | ssot__IsBounced__c |
An indicator if the email message has bounced. | text |
| Is Incoming | ssot__IsIncoming__c |
An indicator if the email message is an incoming message. | text |
| Is Opened | ssot__IsOpened__c |
An indicator if the email message has been opened. | text |
| Is Private Draft | ssot__IsPrivateDraft__c |
An indicator if the email message is a private draft. | text |
| Is Tracked | ssot__IsTracked__c |
An indicator if the email message is tracked. | text |
| Last Modified By | ssot__LastModifiedById__c |
A reference ID to the user that made the last update. | text |
| Last Modified Date | ssot__LastModifiedDate__c |
The date when a user last modified the record. | dateTime |
| Lastest Open Date | ssot__LastestOpenDate__c |
The date the message was opened last. | dateTime |
| Market Journey Activity | ssot__MarketJourneyActivity__c |
The market journey activity for the email message. | text |
| Message Date | ssot__MessageDate__c |
The date the email message was sent. | dateTime |
| Message Purpose | ssot__MessagePurpose__c |
The purpose for the email message. | text |
| Name | ssot__Name__c |
The name of the case. | text |
| Related To | ssot__RelatedToId__c |
A reference ID to the related item for the email message. | text |
| Related To Object | ssot__RelatedToObject__c |
The related object for the message. | text |
| Reply To Address | ssot__ReplyToAddress__c |
The reply to address for the email message. | text |
| Reply To Email Message | ssot__ReplyToEmailMessageId__c |
A reference ID to the reply to message for the email message. | text |
| Software Application | ssot__SoftwareApplication__c |
The software application for the email message. | text |
| Subject | ssot__Subject__c |
The subject for the email message. | text |
| To Email Address List | ssot__ToEmailAddressListText__c |
The to email address list for the email message. | text |