--- schema_version: "1" id: 47139c38b27c386aa805bed6687b97b41597a0c886387045acfa172c4940ded2 title: Email Message DMO collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-dmo-mapping/guides/dmos/c360dm-email-message-dmo.md canonical_url: https://developer.salesforce.com/docs/data/data-cloud-dmo-mapping/guide/c360dm-email-message-dmo.html source_site: developer.salesforce.com content_type: documentation content_hash: 4aa1d8865465a124c6d152b688706d96080b60eb352b2bbe66c0305a9901f08d products: - Data 360 DMO and Mapping Guide - Data 360 Developer Documentation --- # Email Message DMO The Email Message DMO represents an email message, which can be in SMS or HTML format, and attachments sent or received over the network. ## Object API Name `ssot__EmailMessage__dlm` ## Category Engagement ## Primary Subject Area ## Primary Key Email Message ID (`ssot__Id__c`) ## Relationships | Object | Field | Cardinality | Related Object | Related Field | | ------------- | ---------------- | ---------------- | -------------- | ------------- | | Email Message | Case ID | Many To One: N:1 | Case | Case ID | | Email Message | Created By | Many To One: N:1 | User | User ID | | Email Message | Last Modified By | Many To One: N:1 | User | User ID | ## All Fields | Field Name | Field API Name | Description | Data Type | | ------------------------------- | ------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | | Case Id | `ssot__CaseId__c` | A reference ID to the associated case. | text | | Channel Engagement Number | `ssot__ChannelEngagementNumber__c` | The channel engagement number for the email messagel. | text | | Country Region | `ssot__CountryRegion__c` | The country or region for the email message. | text | | Created By | `ssot__CreatedById__c` | A reference ID to the user who created the record. | text | | Created Date | `ssot__CreatedDate__c` | The date the record was created. | dateTime | | Created Date Time | `ssot__CreatedDateTime___c` | The time the record was created. | dateTime | | Data Source | `ssot__DataSourceId__c` | A reference ID for the logical name for a system that is the source of records identified by external record ID. | text | | Data Source Object | `ssot__DataSourceObjectId__c` | A reference ID for the logical name of the object where this record came from, whether that is a name of a cloud storage file or another connector’s external object. | text | | Email Header | `ssot__EmailHeaderText__c` | The header text for the email message. | text | | Email Message | `ssot__EmailMessageText__c` | The message text for the email message. | text | | Email Message Id | `ssot__Id__c` | A unique ID used as the primary key for the email message DMO. | text | | Email Status | `ssot__EmailStatus__c` | The status of the email message. | text | | Email Subject | `ssot__EmailSubjectText__c` | The subject text for the email message. | text | | Email Thread | `ssot__EmailThreadId__c` | A reference ID to the email thread the message is associated with. | text | | Engagement Channel Type | `ssot__EngagementChannelType__c` | The engagement channel type for the email message. | text | | External BCC Email Address List | `ssot__ExternalBCCEmailAddressListText__c` | The external BCC email address list for the email message. | text | | First Open Date | `ssot__FirstOpenDate__c` | The date the message was first opened. | dateTime | | From Address | `ssot__FromAddress__c` | The from address of the email message. | text | | From Name | `ssot__FromName__c` | The from name of the email message. | text | | HasRelatedDocument | `ssot__HasRelatedDocument__c` | An indicator if the email message has a related document. | text | | HTML Body | `ssot__HTMLBodyText__c` | The HTML body text for the email message. | text | | Internal BCC Email Address List | `ssot__InternalBCCEmailAddressListText__c` | The internal BCC email address list for the email message. | text | | Internal CC Email Address List | `ssot__InternalCCEmailAddressListText__c` | The internal CC email address list for the email message. | text | | Internal Organization | `ssot__InternalOrganizationId__c` | A reference ID to the business unit or other internal organization that owns the email message. | text | | Is Bounced | `ssot__IsBounced__c` | An indicator if the email message has bounced. | text | | Is Incoming | `ssot__IsIncoming__c` | An indicator if the email message is an incoming message. | text | | Is Opened | `ssot__IsOpened__c` | An indicator if the email message has been opened. | text | | Is Private Draft | `ssot__IsPrivateDraft__c` | An indicator if the email message is a private draft. | text | | Is Tracked | `ssot__IsTracked__c` | An indicator if the email message is tracked. | text | | Last Modified By | `ssot__LastModifiedById__c` | A reference ID to the user that made the last update. | text | | Last Modified Date | `ssot__LastModifiedDate__c` | The date when a user last modified the record. | dateTime | | Lastest Open Date | `ssot__LastestOpenDate__c` | The date the message was opened last. | dateTime | | Market Journey Activity | `ssot__MarketJourneyActivity__c` | The market journey activity for the email message. | text | | Message Date | `ssot__MessageDate__c` | The date the email message was sent. | dateTime | | Message Purpose | `ssot__MessagePurpose__c` | The purpose for the email message. | text | | Name | `ssot__Name__c` | The name of the case. | text | | Related To | `ssot__RelatedToId__c` | A reference ID to the related item for the email message. | text | | Related To Object | `ssot__RelatedToObject__c` | The related object for the message. | text | | Reply To Address | `ssot__ReplyToAddress__c` | The reply to address for the email message. | text | | Reply To Email Message | `ssot__ReplyToEmailMessageId__c` | A reference ID to the reply to message for the email message. | text | | Software Application | `ssot__SoftwareApplication__c` | The software application for the email message. | text | | Subject | `ssot__Subject__c` | The subject for the email message. | text | | To Email Address List | `ssot__ToEmailAddressListText__c` | The to email address list for the email message. | text |