Manage Privacy Request Settings

Configure the search criteria and scope of Privacy Requests. Control which objects are scanned in your Salesforce org and in Data 360 when users execute searches.

Required Editions

Available in: Lightning Experience
Available in: Developer, Enterprise, Performance, and Unlimited Editions. Requires the Privacy Center license.
User Permissions Needed
To manage Privacy Request settings in Setup: Manage Privacy Center Policies
Note
Note

As of October 14, 2025, Data Cloud has been rebranded to Data 360. During this transition, you may see references to Data Cloud in our application and documentation. While the name is new, the functionality and content remains unchanged.

Note
Note The settings in this topic apply only to Privacy Requests. Keep in mind that Right to Be Forgotten requests aren’t affected.
  1. From Setup, in the Quick Find box, enter Privacy Request Settings, and then select Privacy Request Settings.
  2. Control which fields appear as search inputs when your users execute a Privacy Request.
    1. Click the Search Criteria tab.
    2. Move fields between the Available and Selected columns as needed. Fields in the Selected column are visible to users, and fields in the Available column are hidden.
    3. Save your changes.
  3. Control which in-org objects are scanned during Privacy Request searches.
    1. Click the Salesforce Org Objects tab.
    2. Under Select Salesforce Org Objects to Search, choose between All objects or Only selected objects. If you choose Only selected objects, finish by selecting the individual objects that you want to scan.
    3. Save your changes.
  4. Control which Data 360 objects and fields are scanned during Privacy Request searches.
    Note
    Note Searching and processing Data 360 records can increase your Data Services Credit consumption. See Billing Impact of Data Cloud–Powered Features.
    1. Click the Data Cloud Objects tab.
    2. To enable Data 360 scans during Privacy Request searches, turn on Search Data Cloud Objects.
    3. Click Edit Fields.
    4. To include a Data 360 object, select it from the list, and then select Include this object in Privacy Request searches.
    5. For the included objects, select the individual fields that you want to scan.
    6. Save your changes.