For the managed package runtime, the industries we serve face daunting challenges to thrive and remain competitive. To better serve customers, companies often resort to custom coding, which can be expensive, risky, can require months or years to complete. And custom projects can be delayed because a business process has changed. Improving and transforming customer service can be a monumental task. Here are the industries that Vlocity serves:
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
Omnistudio for Managed Packages includes three main applications designed for meeting specific challenges:
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Omniscripts - to keep customer service interactions on the business process flow
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Cards Framework - to view the customer in all contexts
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Omnistudio Data Mappers - to solve data integration and transformation issues