---
schema_version: "1"
id: 8bc60a7eb640fc02864ffb9962b5f0ef9bca1a4f16b76d112147b4d54b86739e
title: Meeting Industry Challenges with Omnistudio (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_meeting_industry_challenges.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_meeting_industry_challenges.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8e25569610d455ea9460b72cbdb8fa9ee5917236755a4fa78a40d2e372de29d3
description: "For the managed package runtime, the industries we serve face daunting challenges to thrive and remain competitive. To better serve customers, companies often resort to custom coding, which can be expensive, risky, can require months or years to complete. And custom projects can be delayed because a business process has changed. Improving and transforming customer service can be a monumental task. Here are the industries that Vlocity serves:"
products:
  - Omnistudio
release: "264"
---
# Meeting Industry Challenges with Omnistudio (Managed Package)

For the managed package runtime, the industries we serve face daunting challenges to thrive and remain competitive. To better serve customers, companies often resort to custom coding, which can be expensive, risky, can require months or years to complete. And custom projects can be delayed because a business process has changed. Improving and transforming customer service can be a monumental task. Here are the industries that Vlocity serves:

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

![image](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/omnistudio_for_managed_packages/images/industryicons.png)

Omnistudio for Managed Packages includes three main applications designed for meeting specific challenges:

- Omniscripts - to keep customer service interactions on the business process flow
- Cards Framework - to view the customer in all contexts
- Omnistudio Data Mappers - to solve data integration and transformation issues

## Meeting Customer Service Challenges with Omniscripts

Take a quick tour of Vlocity Omniscripts.

## Meeting Customer Context Challenges with Vlocity Cards Framework

Take a quick tour of the Vlocity Cards Framework.