Disable Platform Cache (Managed Package)

For the managed package runtime, disable caching across the Vlocity Cards Framework to get the latest available data directly from the database. Cards, card layouts, templates,custom labels, and profile data load from the VlocityMetadata partition of the Platform Cache when the card is active and viewed from a record page or a community page by the end-user.

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

To confirm your org has enough space allocated to the VlocityMetadata partition or to allocate more space, see Allocating Space in the Platform Cache Partitions.

Required Versions

Available beginning with Vlocity Insurance and Health Spring '20.

  1. Go to Setup > Custom Settings, and click manage next to Card Framework Configuration.
  2. Click Edit.
  3. Check the Disable Cache checkbox.
  4. Click Save.