---
schema_version: "1"
id: 2966fa8022356e3e318af0854c02d1772e24d9c1d38b625ad1378969864ef684
title: Disable Platform Cache (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_disable_platform_cache.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_disable_platform_cache.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f88d147219ec786cf927a1ed8bd6f49475ef5171d2ddb78c7e90fcf5fb0eee32
description: For the managed package runtime, disable caching across the Vlocity Cards Framework to get the latest available data directly from the database. Cards, card layouts, templates,custom labels, and profile data load from the VlocityMetadata partition of the Platform Cache when the card is active and viewed from a record page or a community page by the end-user.
products:
  - Omnistudio
release: "264"
---
# Disable Platform Cache (Managed Package)

For the managed package runtime, disable caching across the Vlocity Cards Framework to get the latest available data directly from the database. Cards, card layouts, templates,custom labels, and profile data load from the **VlocityMetadata** partition of the Platform Cache when the card is active and viewed from a record page or a community page by the end-user.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

To confirm your org has enough space allocated to the **VlocityMetadata** partition or to allocate more space, see [Allocating Space in the Platform Cache Partitions](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_allocate_org_cache_hv.htm&type=5&language=en_US).

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              <p style="margin-bottom:0;">Required Versions</p>
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              <p style="margin-bottom:0;">Available beginning with Vlocity Insurance and Health Spring '20.</p>
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1. Go to Setup > Custom Settings, and click **manage** next to **Card Framework Configuration**.
2. Click **Edit**.
3. Check the **Disable Cache** checkbox.
4. Click **Save**.