You can reduce your data storage requirements by using the Promotion Party Usage object
to track members' progress towards achieving milestones for Engagement Trail promotions. The
Promotion Party Usage object uses fewer records to store attributes compared to engagement
attributes. When you enable this setting, the attributes for Engagement Trail promotions are
automatically stored in Promotion Party Usage records JSON format. You can use the Member
Engagement Trail API to retrieve the record details.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Loyalty Management - Growth or Loyalty Management -
Advanced
|
For example, if you create an engagement trail with three milestones, tracking a member’s
progress through engagement attributes creates a minimum of three records. In contrast, the
Promotion Party Usage object tracks a member’s progress with just one record, thereby
reducing data usage.
-
From Setup, in the Quick Find box, enter Loyalty Management, and
then select Loyalty Management Settings.
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Turn on Track Member Progress for Engagement Trails Using Promotion Party Usage.
The Track Member Progress for Engagement Trails Using Promotion Party Usage setting is
enabled by default from the Summer ‘25 release onwards. To use engagement attributes for
tracking a member’s progress in engagement trails, turn off the setting.
