Tiers categorize loyalty program members based on their loyalty activities. As members
engage more with the program, they’re recognized to higher tiers and get more exclusive
benefits.
Required Editions
| Available in: Lightning Experience in Enterprise, Performance,
Developer, and Unlimited Editions that have Loyalty Management
enabled.
|
You can set up Loyalty Tiers to group members based on their qualifying points. Qualifying
points are awarded to members based on their activities in a loyalty program. The qualifying
points are used to assess a member’s tier for upgrade or downgrade. Tier hierarchies are
created using the sequence number. A tier group can contain one or more tiers.
