Evaluate member growth, loyalty program engagement, and point performance. Filter
dashboard views by duration, currency name, and program to isolate specific datasets. Track new
member acquisitions and examine tier breakdowns across membership levels. Analyze monthly activity
trends by comparing overall transaction volume against active transacting members. Monitor key
financial indicators, including total points balance to date, revenue, and accrued, redeemed, and
expired point totals.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited,
and Developer Editions with Loyalty Management |
Here's the list of metrics available on the dashboard.
| Metric |
Description |
| Accrued Points |
The total points credited from accruals and manual points adjustments. |
| Accrued Revenue |
The total revenue from all processed transactions. |
| Expired Points |
The total number of expired redeemable points. |
| New Members |
The total number of loyalty program members enrolled during the specified
period. |
| Points Balance to Date |
The total number of points available for redemption. |
| Redeemed Points |
The total number of debited points. |
