---
schema_version: "1"
id: e2824c8a8c2ef391153ecd1674b87052805f849ae5845f5cb6065057cf19ef76
title: Program Manager with Member Services Home in Tableau Next
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_tableau_next_program_manager_member_services_home.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_program_manager_member_services_home.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8de2bd8e05004b4f4ddd04ba6223d414d35ec9367a360301545109872f5be0af
description: Evaluate member growth, loyalty program engagement, and point performance. Filter dashboard views by duration, currency name, and program to isolate specific datasets. Track new member acquisitions and examine tier breakdowns across membership levels. Analyze monthly activity trends by comparing overall transaction volume against active transacting members. Monitor key financial indicators, including total points balance to date, revenue, and accrued, redeemed, and expired point totals.
products:
  - Loyalty Management
release: "264"
---
# Program Manager with Member Services Home in Tableau Next

Evaluate member growth, loyalty program engagement, and point performance. Filter dashboard views by duration, currency name, and program to isolate specific datasets. Track new member acquisitions and examine tier breakdowns across membership levels. Analyze monthly activity trends by comparing overall transaction volume against active transacting members. Monitor key financial indicators, including total points balance to date, revenue, and accrued, redeemed, and expired point totals.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

Here's the list of metrics available on the dashboard.

 
| Metric | Description |
| --- | --- |
| Accrued Points | The total points credited from accruals and manual points adjustments. |
| Accrued Revenue | The total revenue from all processed transactions. |
| Expired Points | The total number of expired redeemable points. |
| New Members | The total number of loyalty program members enrolled during the specified period. |
| Points Balance to Date | The total number of points available for redemption. |
| Redeemed Points | The total number of debited points. |