The loyalty program member and partner must belong to the same loyalty program. A
loyalty program manager or a customer service representative can initiate the linking. Make sure
that you initiate linking within the linkage window that the partner allows.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Loyalty Management - Advanced
|
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From the App Launcher, search and select Loyalty Program Member Linked
Partners.
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Click New.
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Search and select the Loyalty Program Member to whom you want to link a partner.
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Search and select the Loyalty Program Partner you want to link to a member.
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Enter an external identifier of the member's partner account.
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Save your changes.