Learn about the features that are available with each Loyalty Management license.
Foundational Capabilities
| Feature | Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
|---|---|---|---|---|
| Loyalty programs | 50 programs | 1 program | 1 program | 50 programs |
| Non-qualifying and qualifying points | Available | Available | Available | Available |
| Escrow points | Not available | Not available | Available | Available |
| Negative points | Not available | Not available | Available | Available |
| Traceable points | Not available | Not available | Available | Available |
| Tier management | Available | Available | Available | Available |
| Benefits | Static | Static | Static and dynamic | Static and dynamic |
| Membership | Corporate | Individual and corporate | Individual and corporate | Individual and corporate |
| Membership merge | Not available | Not available | Available | Available |
| Membership groups | Not available | Not available | Available | Available |
| Voucher management | Available | Available | Available | Available |
| Basic partner management | Not available | 1 partner | 50,000 partners | 50,000 partners |
| Advanced partner management | Not available | Not available | Not available | Available |
Experiential Capabilities
| Feature | Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
|---|---|---|---|---|
| Quick promotions | Not available | Available | Available | Available |
| Loyalty promotion rule builder | Not available | Available | Available | Available |
| Global Promotions Management | Not available | Available | Available | Available |
| Eligible promotions view | Not available | Not available | Available | Available |
| Promotion calendar | Not available | Not available | Available | Available |
| Agentforce for Loyalty Management | Not available | Available | Available | Available |
| Transaction simulation | Not available | Not available | Available | Available |
Member Experience Capabilities
| Feature | Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
|---|---|---|---|---|
| Clubs | Not available | Not available | Not available | Available |
| Games | Not available |
Gamification mobile SDK |
Gamification mobile SDK |
Gamification mobile SDK |
| Member badges | Not available | Not available | Available | Available |
| Member engagement attributes | Not available | Available | Available | Available |
| Member engagement widgets | Available | Available | Available | Available |
| Experience Cloud template for member portal | Not available | Available | Available | Available |
| Contact center | Not available | Not available | Not available | Available |
| Loyalty Management mobile SDK | Available | Available | Available | Available |
Transaction Journal Storage
| Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
|---|---|---|---|
| 10,000 | 25 million | No limit | No limit |
When the orgs with Loyalty Management - Starter reach 80% of the 25 million Transaction Journal record limit, the org admin receives a notification email.
Loyalty Management Permission Set License
| Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
|---|---|---|
| 15 | 30 | 50 |
To increase the number of Loyalty Management permission set licenses for your org, contact your Salesforce account executive. If you want to purchase extra storage, see Add Products and Licenses with the Your Account App.
Unlock More Features Based on Your Requirements
If you start your Salesforce Loyalty Management journey with Starter or Growth licenses, you can upgrade to a higher license based on your company and usage requirements. If you haveLoyalty Management Lite, you can upgrade only to Loyalty Management Advanced.