---
schema_version: "1"
id: 25e9e123a49eb8fa858967785633cb8596cb8f6c54f58a501e524da568bc2a61
title: Feature Availability with Loyalty Management Licenses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_license.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_license.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e1fbcdeab0865b16066f91147dc2c57ba94f09c706ed34694a5e26360509d86c
description: Learn about the features that are available with each Loyalty Management license.
products:
  - Loyalty Management
release: "264"
---
# Feature Availability with Loyalty Management Licenses

Learn about the features that are available with each Loyalty Management license.

## Foundational Capabilities

    
| Feature | Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
| --- | --- | --- | --- | --- |
| [Loyalty programs](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_create_program_simplified_setup.htm&language=en_US) | 50 programs | 1 program | 1 program | 50 programs |
| [Non-qualifying and qualifying points](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_program_currencies.htm&language=en_US) | Available | Available | Available | Available |
| [Escrow points](https://help.salesforce.com/s/articleView?id=xcloud.escrow_points.htm&language=en_US) | Not available | Not available | Available | Available |
| [Negative points](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_negative_points.htm&language=en_US) | Not available | Not available | Available | Available |
| [Traceable points](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_points_accounting_traceability.htm&language=en_US) | Not available | Not available | Available | Available |
| [Tier management](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tier_groups.htm&language=en_US) | Available | Available | Available | Available |
| [Benefits](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_benefits.htm&language=en_US) | Static | Static | Static and dynamic | Static and dynamic |
| [Membership](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_program_members.htm&language=en_US) | Corporate | Individual and corporate | Individual and corporate | Individual and corporate |
| [Membership merge](https://help.salesforce.com/s/articleView?id=xcloud.merge_membership.htm&language=en_US) | Not available | Not available | Available | Available |
| [Membership groups](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_member_group.htm&language=en_US) | Not available | Not available | Available | Available |
| [Voucher management](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_vouchers_intro.htm&language=en_US) | Available | Available | Available | Available |
| [Basic partner management](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_program_partners.htm&language=en_US) | Not available | 1 partner | 50,000 partners | 50,000 partners |
| [Advanced partner management](https://help.salesforce.com/s/articleView?id=xcloud.expanded_partner_management.htm&language=en_US) | Not available | Not available | Not available | Available |

## Experiential Capabilities

    
| Feature | Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
| --- | --- | --- | --- | --- |
| [Quick promotions](https://help.salesforce.com/s/articleView?id=xcloud.global_promotions_management_design_promotions_without_gpm.htm&language=en_US) | Not available | Available | Available | Available |
| [Loyalty promotion rule builder](https://help.salesforce.com/s/articleView?id=xcloud.promotion_setup.htm&language=en_US) | Not available | Available | Available | Available |
| [Global Promotions Management](https://help.salesforce.com/s/articleView?id=xcloud.global_promotions_management_intro.htm&language=en_US) | Not available | Available | Available | Available |
| [Eligible promotions view](https://help.salesforce.com/s/articleView?id=xcloud.member_promotion_eligibility.htm&language=en_US) | Not available | Not available | Available | Available |
| [Promotion calendar](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_promotions_calendar.htm&language=en_US) | Not available | Not available | Available | Available |
| [Agentforce for Loyalty Management](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_agentforce.htm&language=en_US) | Not available | Available | Available | Available |
| [Transaction simulation](https://help.salesforce.com/s/articleView?id=xcloud.promotion_setup_processing_simulation.htm&language=en_US) | Not available | Not available | Available | Available |

## Member Experience Capabilities

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d29925e545">Feature</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d29925e548">Loyalty Management Lite (Available only with Partner Ecosystem
              Management)</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d29925e551">Loyalty Management - Starter</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d29925e554">Loyalty Management - Growth</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d29925e557">Loyalty Management - Advanced</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.loyalty_clubs_learn_about_clubs.htm&amp;language=en_US" target="_blank">Clubs</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Not available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Not available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.loyalty_games.htm&amp;language=en_US" target="_blank">Games</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">
              <ul>
                <li>Spin the Wheel</li>

                <li>Scratchcard</li>

              </ul>
              <p style="margin-bottom:0;">Gamification mobile SDK</p>
            </td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">
              <ul>
                <li>Spin the Wheel</li>

                <li>Scratchcard</li>

                <li>Engagement trail</li>

              </ul>
              <p style="margin-bottom:0;">Gamification mobile SDK</p>
            </td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">
              <ul>
                <li>Spin the Wheel</li>

                <li>Scratchcard</li>

                <li>Engagement trail</li>

              </ul>
              <p style="margin-bottom:0;">Gamification mobile SDK</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.member_badges.htm&amp;language=en_US" target="_blank">Member badges</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Not available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.engagement_attribute.htm&amp;language=en_US" target="_blank">Member engagement attributes</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.overview_of_member_widgets.htm&amp;language=en_US" target="_blank">Member engagement widgets</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.set_up_a_portal_for_loyalty_member.htm&amp;language=en_US" target="_blank">Experience Cloud template for member
                portal</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://help.salesforce.com/s/articleView?id=xcloud.loyalty_service_excellence.htm&amp;language=en_US" target="_blank">Contact center</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Not available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Not available</td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Not available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e545 "><a href="https://developer.salesforce.com/docs/atlas.en-us.loyalty.meta/loyalty/loyalty_management_mobile_sdk.htm" target="_blank">Loyalty Management mobile SDK</a></td>

            <td data-label="Loyalty Management Lite (Available only with Partner Ecosystem Management)" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e548 ">Available</td>

            <td data-label="Loyalty Management - Starter" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e551 ">Available </td>

            <td data-label="Loyalty Management - Growth" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e554 ">Available</td>

            <td data-label="Loyalty Management - Advanced" class="slds-cell-wrap" style="vertical-align:top;" headers="d29925e557 ">Available</td>

          </tr>
        </tbody>
      </table>

## Transaction Journal Storage

   
| Loyalty Management Lite (Available only with Partner Ecosystem Management) | Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
| --- | --- | --- | --- |
| 10,000 | 25 million | No limit | No limit |

When the orgs with Loyalty Management - Starter reach 80% of the 25 million Transaction Journal record limit, the org admin receives a notification email.

## Loyalty Management Permission Set License

  
| Loyalty Management - Starter | Loyalty Management - Growth | Loyalty Management - Advanced |
| --- | --- | --- |
| 15 | 30 | 50 |

To increase the number of Loyalty Management permission set licenses for your org, contact your Salesforce account executive. If you want to purchase extra storage, see [Add Products and Licenses with the Your Account App](https://help.salesforce.com/s/articleView?id=xcloud.users_add_products_subscription_management.htm&language=en_US).

## Unlock More Features Based on Your Requirements

If you start your Salesforce Loyalty Management journey with Starter or Growth licenses, you can upgrade to a higher license based on your company and usage requirements. If you haveLoyalty Management Lite, you can upgrade only to Loyalty Management Advanced.