Configure Rule Libraries for Promotion Context Definitions in Loyalty Management

Global Promotions Management uses rule libraries to let marketing managers use context definition tags in promotion rule eligibility criteria. When creating custom tag mappings for promotions, create additional Loyalty Management mappings based on promotion requirements.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions with Loyalty Management

Configure rule libraries for promotion context definitions.

When you create a rule library, create these additional Loyalty Management mappings based on your promotion requirements.

Business Requirement	Custom Tag Mapping Name	Context Tag
Promotions that use the rule library belong to a loyalty program. If you’re creating loyalty promotions, instead of the contact tags, map these custom tags.	loyaltyProgramMemberId or membershipNumber loyaltyProgramId or loyaltyProgramName	Tags that are related to the Loyalty Program and Loyalty Program Member objects

Business Requirement

Custom Tag Mapping Name

Context Tag

Promotions that use the rule library belong to a loyalty program.

If you’re creating loyalty promotions, instead of the contact tags, map these custom tags.

loyaltyProgramMemberId or membershipNumber
loyaltyProgramId or loyaltyProgramName

Tags that are related to the Loyalty Program and Loyalty Program Member objects