Create a Digital Pass Template

Create a digital pass template to connect the static designs on Google's console and the dynamic data stored in Salesforce. This template defines the static design and layout of the pass.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions

Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled

From the App Launcher, search and select Digital Pass Templates.
Click New.
Enter the name of the template.
Select Google as the service provider.
Select the type of template.
- Use the Loyalty template to create a digital version of loyalty membership card that stores the loyalty program member profile information.
- Use the Gift Card template to create a digital version of the member’s vouchers which includes details such as voucher code, value, and expiry date.
Enter the service provider template identifier which is the ID of the external template used by the digital pass.
Enter a description for the digital pass template.
Save your changes.

Note You can add custom parameters to the template based on your business requirements. For example, if you want to display tailored information on the digital pass, you can add custom paramters.

Activate the digital pass template to make it available. After you create the template, the details include the template status. If activation fails, the Status Reason field provides specific details regarding the failure.