Manage Clubs

Clubs are interest-based membership initiatives designed to provide customers with exclusive benefits and privileges. Customers can join a club through a subscription model or based on their current loyalty program tier. By offering unique benefits and exclusive promotions, clubs can enhance customer loyalty.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Loyalty Management - Advanced

When you create a club, you can either link it to an existing loyalty program or create it as an independent club. An independent club is internally linked to a dummy loyalty program named Club Program.

Note
Note You can create a maximum of 20 clubs under a single loyalty program.
  • Key Roles in Clubs
    Understand the key positions that drive the operations and engagement within clubs.
  • Clubs Data Model
    Clubs are interest-based membership initiatives designed to provide exclusive benefits and privileges to customers.
  • Club Setup
    Learn about the necessary prerequisites for clubs and the audience of clubs.
  • Design a Club
    To design a club, enter the basic information about your club, define various membership plans, and establish clear eligibility criteria.
  • Club Management
    Managing clubs involves a range of tasks, such as enrolling new members and leveraging business APIs for streamlined operations.