Heroku is a container-based cloud platform that acts as a secure data store for Privacy
Center’s Data Retention feature. Through its fully managed data service add-ons, Heroku Postgres
and Heroku Redis, Heroku helps you move customer data into storage. The data remains in
Salesforce, but other users can’t process or access it.
Required Editions
| Available in: all editions |
| User Permissions
Needed |
| To retain customer information using Heroku: |
ModifyAllData and PrivacyCenter |
To move customer data from Salesforce to Heroku storage, Privacy Center uses a data
synchronization service called Heroku Connect. This service replicates your Salesforce data
and stores it in one or more dynamic containers called dynos. The dynos are kept in a secure,
network-isolated environment called a Private Space. Data services like Postgres and Redis are
also installed in the Private Space, so data transfers from Salesforce to Heroku occur within
the private network. With this structure, your data isn’t exposed on the public internet,
enabling you to meet data governance requirements and keep customer information protected.
