---
schema_version: "1"
id: 54939aadacebeae52dbfbb735c18ebcad5334458b6088c922845083c21322f83
title: Process and Store Customer Data with Heroku
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/heroku_process_and_store_customer_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.heroku_process_and_store_customer_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 919209f7fb54f3f87be0d22c1b63dc73fc4f31cbbbba71646851297bbdb285f8
description: Heroku is a container-based cloud platform that acts as a secure data store for Privacy Center’s Data Retention feature. Through its fully managed data service add-ons, Heroku Postgres and Heroku Redis, Heroku helps you move customer data into storage. The data remains in Salesforce, but other users can’t process or access it.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Process and Store Customer Data with Heroku

Heroku is a container-based cloud platform that acts as a secure data store for Privacy Center’s Data Retention feature. Through its fully managed data service add-ons, Heroku Postgres and Heroku Redis, Heroku helps you move customer data into storage. The data remains in Salesforce, but other users can’t process or access it.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d3573e52">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d3573e52 ">To retain customer information using Heroku:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d3573e52 ">ModifyAllData and PrivacyCenter</td>

        </tr>
      </tbody>
    </table>

To move customer data from Salesforce to Heroku storage, Privacy Center uses a data synchronization service called Heroku Connect. This service replicates your Salesforce data and stores it in one or more dynamic containers called dynos. The dynos are kept in a secure, network-isolated environment called a Private Space. Data services like Postgres and Redis are also installed in the Private Space, so data transfers from Salesforce to Heroku occur within the private network. With this structure, your data isn’t exposed on the public internet, enabling you to meet data governance requirements and keep customer information protected.