Data Access and Export for Quip

Your customers can request a copy of the data we received from them. To work toward complying with data protection and privacy regulations, export the data and pack it up. We’ve given you examples of common customer requests and things to consider. That way, you can determine how best to work toward complying with the regulations that apply to your company.

Required Editions

Available in: All Editions

Some laws require you and your company to let customers access and take their data with them. We’ve listed a few of the obligations that are important to many companies collecting and processing their customers’ data.

General Data Protection Regulation (GDPR), European Union
Customer Contracts

If you have customers or users who want to take the data that you’ve received from them, review these common requests. We’ve provided links to the procedures related to those requests.

Common Customer Request	Actions to Consider	Things to Consider
My customer wants to export a list of his contacts on Quip.	If you have admin rights, retrieve a list of contacts using the Quip API GET command. Visit your Business Portal to look up a customer’s data. Then, copy and paste that data into a format that you can share with your customer.	Consider reviewing the exported data first before you share it with your customer. That way, you can ensure that you don’t share data not intended for that customer.
My customer wants to see a full record of her activity in Quip.	Request a record of the customer’s activity from Quip Customer Support.	Determine if there is confidential content, third-party content, or personal data of other users in the material that you're sharing. You may want to redact it first.
My customer wants to export a copy of a spreadsheet or document.	Use the ”Export” command in the Document and Spreadsheet menus. Cut and paste the spreadsheet or document from Quip into another application. Print content using the “Print” command in the Document and Spreadsheet menus. Export the content using the Quip Automation API with a personal access token.	If your customers use the “Export” command, they can then save the content in these formats. PDF Microsoft Word HTML Markdown LaTeX
My customer wants to get a copy of the information in her user profile.	Visit your Business Portal to look up your customer’s data. Then, copy and paste that data into a format that you can share with your customer.	Consider reviewing the data first before you share it with your customer. That way, you can ensure that you don’t share data not intended for her.