---
schema_version: "1"
id: 733fe959d627e00c82cb5195f73d89d7139158bccdd8dd7dfe3d00c6ee6f62d6
title: Data Access and Export for Quip
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/data_portability_quip.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.data_portability_quip.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e3f62531ce99f052dba80535e0bc00cc141af7a901ffd2779f2e9058cdcae9e8
description: Your customers can request a copy of the data we received from them. To work toward complying with data protection and privacy regulations, export the data and pack it up. We’ve given you examples of common customer requests and things to consider. That way, you can determine how best to work toward complying with the regulations that apply to your company.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Data Access and Export for Quip

Your customers can request a copy of the data we received from them. To work toward complying with data protection and privacy regulations, export the data and pack it up. We’ve given you examples of common customer requests and things to consider. That way, you can determine how best to work toward complying with the regulations that apply to your company.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Editions</td></tr></tbody></table>

Some laws require you and your company to let customers access and take their data with them. We’ve listed a few of the obligations that are important to many companies collecting and processing their customers’ data.

- General Data Protection Regulation (GDPR), European Union
- Customer Contracts

If you have customers or users who want to take the data that you’ve received from them, review these common requests. We’ve provided links to the procedures related to those requests.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d12789e55">Common Customer Request</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d12789e57">Actions to Consider</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d12789e59">Things to Consider</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e55 ">My customer wants to export a list of his contacts on Quip.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e57 ">
              <ul>
                <li>If you have admin rights, <a href="https://corp.quip.com/dev/automation/documentation#users-get-contacts" target="_blank">retrieve a list of contacts using the Quip API
                    GET command</a>.</li>
                <li>Visit your Business Portal to look up a customer’s data. Then, copy and paste
                  that data into a format that you can share with your customer.</li>
              </ul>
            </td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e59 ">Consider reviewing the exported data first before you share it with your
              customer. That way, you can ensure that you don’t share data not intended for that
              customer.</td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e55 ">My customer wants to see a full record of her activity in Quip.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e57 ">Request a record of the customer’s activity from Quip Customer Support.</td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e59 ">Determine if there is confidential content, third-party content, or personal
              data of other users in the material that you're sharing. You may want to redact it
              first.</td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e55 ">My customer wants to export a copy of a spreadsheet or document.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e57 ">
              <ul>
                <li>Use the ”Export” command in the Document and Spreadsheet menus.</li>
                <li>Cut and paste the spreadsheet or document from Quip into another
                  application.</li>
                <li>Print content using the “Print” command in the Document and Spreadsheet
                  menus.</li>
                <li>Export the content using the <a href="https://quip.com/dev/automation/documentation" target="_blank">Quip Automation API</a> with a <a href="https://corp.quip.com/dev/automation/documentation#authentication-personal" target="_blank">personal access token</a>.</li>
              </ul>
            </td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e59 ">
              <p>If your customers use the “Export” command, they can then save the content in
                these formats.</p>
              <ul>
                <li>PDF</li>
                <li>Microsoft Word</li>
                <li>HTML</li>
                <li>Markdown</li>
                <li>LaTeX</li>
              </ul>
            </td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e55 ">My customer wants to get a copy of the information in her user profile.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e57 ">Visit your Business Portal to look up your customer’s data. Then, copy and
              paste that data into a format that you can share with your customer.</td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d12789e59 ">Consider reviewing the data first before you share it with your customer. That
              way, you can ensure that you don’t share data not intended for her.</td>
          </tr>
        </tbody>
      </table>