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Create a Loyalty Tier

Create a loyalty tier to categorize members based on their activities in the loyalty program.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Developer, and Unlimited Editions that have Loyalty Management enabled.
  1. In the Loyalty Programs tab, open your program name.
  2. On the Setup tab, select a Loyalty Tier Group.
  3. Under Loyalty Tiers, click New.
  4. Enter a name, description, and sequence number.
    The sequence number indicates the tier's ranking. The tier with the highest sequence number indicates the highest tier.

    If you want to use tiers as resources in conditions of loyalty program process rules, ensure tier names don’t contain special characters.

  5. Save your changes.
Note
Note If you rename an existing tier, you must manually update the tier name in the associated Loyalty Member Tier object records.