Use the Natural Language Processing Insights card to view insights into the text-based survey responses based on the configured Natural Language Processing services . Drag the Natural Language Processing Insights card to a lightning page to access the key phrases and entities identified through AWS services.
| User Permissions Needed | |
|---|---|
| To use Natural Language Processing (NLP) Insights card: | NLP Service Read Only |
Note If there are no generated insights, copy the record ID and initiate Natural Language
Processing using the connect API or invocable action:
- Trigger Natural Language Processing
- Natural Language Processing Invocable Action