Enable Natural Language Processing Insights

Enable the Natural Language Processing (NLP) in the setup page to analyze survey responses based on keyphrases and entities .

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
  1. From Setup, in the Quick Find box, enter Industries AI Setup, and then select Industries AI Setup.
  2. Enable Industries AI Setup.
  3. Create use case configurations for Entity extraction and Keyphrase extraction to view the insights in the Natural Language Processing insights card.