---
schema_version: "1"
id: df7e76be9412ef63484cf2cb1e2545371d1633add8b07199340f3f1176c6b5d4
title: Enable Natural Language Processing Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_survey_nlp_enable_insights.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_nlp_enable_insights.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70091f28a1eab23233ad2c272d18e0e0438967043b1500014d76ee300b7ccb27
description: Enable the Natural Language Processing (NLP) in the setup page to analyze survey responses based on keyphrases and entities .
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Enable Natural Language Processing Insights

Enable the Natural Language Processing (NLP) in the setup page to analyze survey responses based on keyphrases and entities .

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

1. From Setup, in the Quick Find box, enter Industries AI Setup, and then select **Industries AI Setup**.
2. Enable **Industries AI Setup**.
3. Create use case configurations for Entity extraction and Keyphrase extraction to view the insights in the Natural Language Processing insights card.

- **[Create Use Case Configurations for Entity and Keyphrase Extraction](https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_nlp_create_use_case_configurations.htm&release=264.0.0&type=5)**  
    Create Use Case Configurations for extracting entities and keyphrases from a document.