Feedback Management provides two Flow templates that help analyze the sentiment of survey responses. You can use them as is or customize them to suit your needs.
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions |
| Available with the Feedback Management - Starter and Feedback Management - Growth licenses, and the Sentiment Insights license |
- Use the Perform Survey Sentiment Analysis Flow Template
Use the Perform Survey Sentiment Analysis Flow template to understand the sentiment underlying the responses to text-based survey questions for all the survey version records in your org. - Use the Perform Survey Sentiment Analysis for User-Selected Question Flow Template
Use the Perform Survey Sentiment Analysis for User-Selected Question Flow template to understand the sentiment underlying the responses to text-based survey questions for all surveys that meet the specified criteria.