Use Flow Builder to automatically email survey invitations to leads, contacts, and users in your org based on a condition, such as, when a customer support case closes.
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions |
| Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses |
Note Flow Builder doesn't send email invitations to participants who opt out of receiving
emails.