Discover Ways to Help Improve Survey Response Rates

Personalize surveys for each participant, show only relevant pages and questions, speed participants through your survey, and increase your survey's visual appeal.

Available in: both Salesforce Classic and Lightning Experience

Available in: Enterprise, Unlimited, and Developer Editions

Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses

To ...	Try This
Personalize surveys for each participant	Use merge fields Insert responses from previous questions
Show the relevant survey pages and questions to each participant	Show survey pages based on responses Show questions based on responses to questions on the same page
Reduce the number of clicks for participants	Enable Auto-Progress to the next survey page Create a survey that participants can complete from the email invitation
Provide survey context within the email invitation	Email survey invitation
Increase the survey’s visual appeal	Insert images in survey pages