Gain insights into responses by using the Analyze tab in the Survey Builder to view and export response data.
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions |
| Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses |
Note A survey response is created when an individual responds to one or more questions from a
survey. An individual can be an authenticated user or an unauthenticated guest user.
Survey responses must be used between the beginning and ending dates of your subscription. Unused survey responses don’t roll over to the following month.
- View Survey Response Data
View completion metrics and response data on the Analyze tab of the Survey Builder. - Export Survey Responses
Export responses for a survey version from the Analyze tab of the Survey Builder. Enable Survey Owners Can Manage Responses on the Survey Settings page to enable survey record owners to export responses associated with their invitations.