---
schema_version: "1"
id: 6d4fe3d41ad4f01f76abe944a470ccedff9341f4880c8221b92c3f52e75b4699
title: Analyze Survey Responses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_analyze_responses_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_analyze_responses_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d2802d1b7133f7dba8989a9ba26410a714052fcf181a2d7feef1d11724ee150b
description: Gain insights into responses by using the Analyze tab in the Survey Builder to view and export response data.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Analyze Survey Responses

Gain insights into responses by using the Analyze tab in the Survey Builder to view and export response data.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small editions"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-feedback_management-264-0-0-production-enus/a6ddb038-83cb-47d7-b4de-b2b573c479e7/images/icon_note.png)

Note A survey response is created when an individual responds to one or more questions from a survey. An individual can be an authenticated user or an unauthenticated guest user.

Survey responses must be used between the beginning and ending dates of your subscription. Unused survey responses don’t roll over to the following month.

- **[View Survey Response Data](https://help.salesforce.com/s/articleView?id=xcloud.concept_survey_data.htm&release=264.0.0&type=5)**  
    View completion metrics and response data on the Analyze tab of the Survey Builder.
- **[Export Survey Responses](https://help.salesforce.com/s/articleView?id=xcloud.task_export_responses.htm&release=264.0.0&type=5)**  
    Export responses for a survey version from the Analyze tab of the Survey Builder. Enable Survey Owners Can Manage Responses on the Survey Settings page to enable survey record owners to export responses associated with their invitations.