Customer Lifecycle Analytics gives you access to most of the CRM Analytics capabilities, but with limitations.
| Available for an extra charge in Enterprise, Unlimited, and Developer editions where Salesforce Surveys is enabled. |
| Capability | Customer Lifecycle Analytics | Customer Lifecycle Analytics Base |
|---|---|---|
| Data sources | Salesforce and external data | Salesforce data |
| Object support | Standard and custom objects | Standard objects |
| Data volume | 10 billion rows | 10 million rows |
| Customize existing dashboards? | Yes | Yes |
| Create dashboards? | Yes | Yes |
| Customize existing datasets? | Yes | Yes |
| Create datasets? | Yes | Yes |
| Create custom CRM Analytics apps? | Yes | No |
| Supports Einstein Discovery and Experience Cloud integration? | Yes | No |
| Supports bulk actions and APEX steps? | Yes | No |
| Supports Sales Cloud Einstein AI features? | No | No |
| Supports Salesforce Inbox? | No | No |
| Einstein Prediction Builder | Yes | No |
| Einstein Discovery in Reports | Yes | No |
| CRM Analytics Platform | Yes | No |
| Fast Start Templates | Yes | No |