---
schema_version: "1"
id: fafb6c04ab34eb8a98803e6c06e32c5bf46d7ae33086d007b62bc452c171c46d
title: Understand Customer Lifecycle Analytics Limitations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_analytics_limitations.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_analytics_limitations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b3b862136ad64861e9e29c69f77f9cfc64591c61a4fcae11e3e68f6dabb5de9b
description: Customer Lifecycle Analytics gives you access to most of the CRM Analytics capabilities, but with limitations.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Understand Customer Lifecycle Analytics Limitations

Customer Lifecycle Analytics gives you access to most of the CRM Analytics capabilities, but with limitations.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for an extra charge in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> editions where Salesforce Surveys is enabled.</td></tr></tbody></table>

| Capability | Customer Lifecycle Analytics | Customer Lifecycle Analytics Base |
| --- | --- | --- |
| Data sources | Salesforce and external data | Salesforce data |
| Object support | Standard and custom objects | Standard objects |
| Data volume | 10 billion rows | 10 million rows |
| Customize existing dashboards? | Yes | Yes |
| Create dashboards? | Yes | Yes |
| Customize existing datasets? | Yes | Yes |
| Create datasets? | Yes | Yes |
| Create custom CRM Analytics apps? | Yes | No |
| Supports Einstein Discovery and Experience Cloud integration? | Yes | No |
| Supports bulk actions and APEX steps? | Yes | No |
| Supports Sales Cloud Einstein AI features? | No | No |
| Supports Salesforce Inbox? | No | No |
| Einstein Prediction Builder | Yes | No |
| Einstein Discovery in Reports | Yes | No |
| CRM Analytics Platform | Yes | No |
| Fast Start Templates | Yes | No |