With the Salesforce Feedback Management Starter and Growth licenses, your Salesforce org is provisioned with five user licenses for the Customer Lifecycle Analytics Base App.
Required Editions
Note To use the Customer Lifecycle Analytics Base app, you must have either the CLAAnalytics Base
Admin or CLAAnalytics Base User permission sets assigned.
| Available for an extra charge in Enterprise, Unlimited, and Developer editions where Salesforce Surveys is enabled. |
The Customer Lifecycle Analytics Base App license provides you with access to Customer Lifecycle Analytics with these limitations:
- You can only use data from your Salesforce org as your data sources.
- The app supports only data from the standard Salesforce objects.
- You can analyze up to 10 million rows.
- The base app license doesn't provide your Salesforce org the permission to use Einstein Prediction Builder, Einstein Discovery in Reports, CRM Analytics Platform, and Fast Start Templates.
- Custom CRM Analytics apps can't be created.
- Einstein Discovery isn't available for the apps you create.
Note Contact your Salesforce representative to subscribe to the Customer Lifecycle Analytics
license if:
- You want to use the complete capabilities of Customer Lifecycle Analytics.
- Your org requires more than 5 licenses.