---
schema_version: "1"
id: 3bea03ff347ad8b80eaa6cd61fae3342a8538724ff141d8a42f3650b43df0f7b
title: Customer Lifecycle Analytics Base App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/concept_add_on_license_analytics.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.concept_add_on_license_analytics.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ef8a61574082a695670bd4ca7e7062b6712b8bcaa226bcf11054da470444034f
description: With the Salesforce Feedback Management Starter and Growth licenses, your Salesforce org is provisioned with five user licenses for the Customer Lifecycle Analytics Base App.
products:
  - Feedback Management
  - Service Cloud
  - Cross Cloud
release: "264"
---
# Customer Lifecycle Analytics Base App

With the Salesforce Feedback Management Starter and Growth licenses, your Salesforce org is provisioned with five user licenses for the Customer Lifecycle Analytics Base App.

### Required Editions

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-feedback_management-264-0-0-production-enus/a6ddb038-83cb-47d7-b4de-b2b573c479e7/images/icon_note.png)

Note To use the Customer Lifecycle Analytics Base app, you must have either the CLAAnalytics Base Admin or CLAAnalytics Base User permission sets assigned.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for an extra charge in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> editions where Salesforce Surveys is enabled.</td></tr></tbody></table>

The Customer Lifecycle Analytics Base App license provides you with access to Customer Lifecycle Analytics with these limitations:

- You can only use data from your Salesforce org as your data sources.
- The app supports only data from the standard Salesforce objects.
- You can analyze up to 10 million rows.
- The base app license doesn't provide your Salesforce org the permission to use Einstein Prediction Builder, Einstein Discovery in Reports, CRM Analytics Platform, and Fast Start Templates.
- Custom CRM Analytics apps can't be created.
- Einstein Discovery isn't available for the apps you create.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-feedback_management-264-0-0-production-enus/a6ddb038-83cb-47d7-b4de-b2b573c479e7/images/icon_note.png)

Note Contact your Salesforce representative to subscribe to the Customer Lifecycle Analytics license if:

- You want to use the complete capabilities of Customer Lifecycle Analytics.
- Your org requires more than 5 licenses.